Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Web Experimentation

Showing 32

Support for rearrange tests on Dynamic websites

Optimizely Web Experimentation does not currently support rearrange tests (tests that swap the positions of nodes in a document) on dynamic websites but may extend support in the future. Adding support will mean elements in Dynamic pages can be re...
6 days ago in Web Experimentation / Experiment Authoring 0

Display "Link URL" field on custom elements with a href attribute

Today, when selecting an <a>-element in the visual editor, a Link URL fields appears so that editor can change the href. We are running custom web components for links on our site, they can look something like this: <gds-button href="./li...
26 days ago in Web Experimentation / Experiment Authoring 2

Device sizes out of date

It would be great to see updated device sizes in the visual editor especially for mobile as these are too small for screen sizes people use today. I'm not a developer so I rely on the screen size builder to verify changes but when I look at my iPh...
22 days ago in Web Experimentation / Experiment Authoring 0

Ability to lock down code editor / css changes

As an administrator, I want to lock down the code editor / CSS changes within the platform to prevent security risks from non-technical users or bad actors inserting malicious code.
6 months ago in Web Experimentation / Security 0

Folder System for Optimizations

As an experimenter I would like the ability to sort my experiments and personalization campaigns into folders based on my own criteria. For my use I would have folders based on the area of the site we are testing (ie. homepage, category page, prod...
3 months ago in Web Experimentation / Other 0

Prioritising personalisation experiments

I'm looking at setting up 2 personalisation experiences on the same page (different audiences). I am aware that multiple experiences can be placed within the same campaign and prioritised, however the 2 experiences I am setting up have different m...
5 months ago in Web Experimentation / Experiment Authoring 0

MAU Consumption Notification

Hi Team, To manage Experimentation MAU Consumption I would like to request a notification functionality that alerts customers when a certain percentage of their allotment has been consumed so as to we can ensure that Overages are avoided in a time...
3 months ago in Web Experimentation / Project / Account Configuration / Settings 0

Debugger for events not triggering

Make it easier to understand if an event would not trigger in an experiment, for example by Implementing a debugger tool when editing a variation, showing if specific elements/events that are supposed to be tracked for the experiment, would not tr...
6 months ago in Web Experimentation / QA 0

Would like to have compilation of most commonly used js functions

As a new Web Experimentation customer, we continue to run into challenges where certain functionality, metrics, events, etc. are not available out of the box. The Solution Architect assigned to us (Ezequiel) has a lot of answers and examples that ...
7 months ago in Web Experimentation / Experiment Authoring 0

Global holdout group

The ability to set up hold-out groups, which would allow users to separate a percentage of their user base and exclude them from any experiments or feature launches. This feature would enable users to assess the long-term impact of all cumulative ...
over 1 year ago in Web Experimentation / Project / Account Configuration / Settings  / Targeting 0 Future consideration