Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Commerce Mobile App

Showing 10

Allow Saved Carts for VMI/Inventory Management solution

We have customers using the VMI/Inventory Management piece of the mobile app. The current flow only allows for order submission. We are hearing that they would like the ability to save the cart and come back to it. Even picking it back up on the d...
6 months ago in Commerce Mobile App 1 Gathering interest

Mobile App should pair with BlueTooth scan gun

Our customers use bluetooth scan guns in their warehouse with iPhones or iPad Minis. If we were able to pair the bluetooth scan gun to the Insite Mobile app. These customer might start using the the mobile app instead of their current ordering sol...
almost 4 years ago in Commerce Mobile App 1 Gathering interest

Toggle On and Off Scanning Feature

We would like customers to be able to have the ability to not have to hit "tap to scan" after scanning every item. It slows down the process for many customers. The ability to toggle on and off this feature would be fantastic.
over 1 year ago in Commerce Mobile App 1 Will not consider

Customers Want to See Their Price and Net Pricing

Customers would like to see both their price and the net price for products.
over 1 year ago in Commerce Mobile App 1

Sort Orders Alphabetically

Customers would like to be able to sort their prior orders alphabetically.
over 1 year ago in Commerce Mobile App 1

Ability to Edit a Saved Order

Customers would like the ability to edit a saved order.
over 1 year ago in Commerce Mobile App 1 Future consideration

Cart View-Be able to switch from List to Grid

Customers would like to have the option to be able to view their carts also in grid view and not just list view.
over 1 year ago in Commerce Mobile App 1 Future consideration

Requisition and order requests feature needed on the app

Would like the requisition and order requests feature that is on desktop v. to also be available on the app. For some of our customers they're not at a desktop often and would like the option to approve orders while they are on the go. Piggybackin...
almost 2 years ago in Commerce Mobile App 1 Planned

Hide Shipping Service in UI

As a content author, I want to be able to hide or show [Shipping] "Service" throughout the mobile app. This scenario is applicable when a customer is assigned a carrier, and the rules behind the configured services only return one service. Instead...
almost 2 years ago in Commerce Mobile App 2 Will not consider

Remember Last Logged In Customer

We have many OSR's (outside sales reps) that have 50-100 customers under their account. It would be nice if the system would remember who they were last logged in as, vs having them dig through the list each and every time. This could pertain to t...
almost 3 years ago in Commerce Mobile App 0