Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Admin Console & Import/Export

Showing 25

Split Customer on Punchout Customer Data Mapping into 2 fields (BT & ST)

Our shared client would be interested in seeing the Customer field on the Punchout Customer Data Mapping split/separated into two fields, one for the Bill To and one for the Ship To. Once the user selects the Bill To, the Ship To options become av...
6 days ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Add Preview Option to Email Message Logs

Currently, we copy the html from the Email Message Logs and save to an html file to "preview" the email in the browser. It seems that this would be a great enhancement for Opti to add a "Preview" button on the page. This would be similar to the "P...
about 2 months ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

Order history in a user profile

When looking at a user's profile, it would be really convenient to have an "order history" tab connected from within the Website User Profile. This would save me several steps and time by having to go outside of the platform to look. Thanks.
10 months ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

Allow Customization of Admin Console Side for Impersonation to DXP site

When admin user on the commerce admin side trying to impersonate web user and they are navigated to the commerce site.we want to customize it, so it redirects to DXP site.. When we try to reset password or trigger account activation emails on admi...
9 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Multiple Websites: Default Website for Impersonation

Would LOVE to have the ability to control which domain (website) is DEFAULTED when Impersonating a User from the admin: We have two websites, potentially more, and for some reason the not primary domain ends up being the SELECTED=SELECTED in the d...
about 2 years ago in Configured Commerce / Admin Console & Import/Export 6 Future consideration

Page count limit within Admin Console - Assign Customers

Allow selecting more than 30 customers at a time. Currently modifying a user with access to almost 800 customers and having to go page through page to modify as it has a 30 quantity limit
4 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Running Total Inventory Report

Using the real-time inventory option and would like an option to generate a running total report for a product over a specified time frame.
4 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Add to Order History within Console

If you navigate to Order History in the console and click the "i" button, you can see information tied to the order. It would be nice if you can see first name, last name and email address of who placed that order. Our inside staff has to follow u...
over 3 years ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

Request for Enhanced Web User Activation Link Resend Functionality

We would like to request an enhancement to the admin console for web user activation links. Specifically, we would like the ability to either: Resend Activation Links from List View: Enable the option to resend activation links directly from the l...
4 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Impersonate Option from Additional Locations

Allow the ability to impersonate a customer from where you see their email. For example from the order history screen where you see created by. Allow quick impersonation from anywhere a user is listed.
5 months ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest