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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.




Showing 20 of 1090

Summarize Notifications

I get A LOT of notifications, and I do want to hear about everything in them, but it would be great if I could get a roll-up instead. Once a day would be ideal, maybe first thing in the morning. And even for the time-sensitive notifications (like ...
4 months ago in Content Marketing / Notifications 1 Future consideration

Notify of Task Ownership Change

While the default task owner is the task creator, we often update the owner to reflect the project manager on the task. It would be great if, as the PM, I could get a notification when someone assigns me task ownership just like step ownership.
5 months ago in Content Marketing / Notifications 0 Future consideration

Ability to @ mention watchers

It would be great if @watchers was a functional way to notify watchers of a task that there is a comment for them - especially useful when there are a large number of folks that need communicating to.
3 months ago in Content Marketing / Notifications / Tasks, Campaigns, and Events 1 Future consideration

Custom, Branded Email Notifications

In order to encourage better interaction (opens, click-throughs, etc.) of emails from the platform, we'd like the ability to customize the email notifications to represent our brand identify. Ideally, we'd like to have control over the copy, logos...
7 months ago in Content Marketing / Notifications / Settings + Configuration 0 Future consideration

Clearly Separate "Mark All as Read" and "Clear All" Notifications Actions

There are two available actions for in-app notifications - "clear all" and "mark all as read." But they are very close together in the UI, and it's easy to hit the wrong one.
6 months ago in Content Marketing / Notifications 0 Future consideration

Include Object Number Email Subject Lines

We've adopted the object numbers (TSK-123) internally as the quickest way to identify our work. As such, adding them to the email subject line for notifications would be helpful.
6 months ago in Content Marketing / Notifications 0 Future consideration

Group In-App Notifications

Currently, the notificaionts are all together - tasks, campaigns, events, etc. all in one feed. It would be great if we could group them by similar objects to keep things cleaner.
6 months ago in Content Marketing / Notifications 0 Planned

Notification of your step being complete by another team member

No description provided
3 months ago in Content Marketing / Notifications 0 Future consideration

Overdue Notification for Watchers

As a watcher, I'd like to be informed when a task becomes overdue so that I can help the team move it along.
7 months ago in Content Marketing / Notifications 0 Future consideration

More Descriptive Notification Messaging

Currently, when changes are made to work requests, for example changing the priority level, etc., the notification message just reads ‘The requester has made changes to the request….’ If it could be changed to something with more description/infor...
about 1 year ago in Content Marketing / Notifications 0 Future consideration