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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Experimentation Analytics

Showing 35 of 1562

Allow Calculated Metrics

Customers would like to be able to build their own metrics by mixing Optimizely events already present in the platform. A key example is funnel metrics: Conversions of step 2 / Conversions of step 1 as opposed to conversions of step 1 / number of ...
over 1 year ago in Experimentation Analytics / Metrics Setup 2 Planned

Results pulled via API are frequently multiple days stale.

This leads to us having to make multiple request per experiment in order to get up-to-date data. Various ideas to resolve: Allow users to prime a test's results Call a webhook when results are ready Optimize performance of the results query
10 months ago in Experimentation Analytics / APIs 0 Investigating

Getting a (public) results sharing link via API

Suggested by a customer: "We are automatically exporting all our Optimizely running experiments to Slack and would like to add a link to the results of each experiment to that. As this should be accessible to all users and not only those with an O...
over 2 years ago in Experimentation Analytics 4 Planned

Allow multiple currency support

It would be a nice add to be able to use 1 revenue event for all currencies. Currently, we need to create 1 event per currency if we want to track revenue accurately. Instead, it would be nice to use 1 revenue event, and specify the currency insid...
about 1 year ago in Experimentation Analytics / Metrics Setup 0 Future consideration

Add currency parameter to metric

Mango: As we mentioned in last meeting, I’m sending this email to formalize the following petition: we would like to add “currency” as a new parameter since we are sending revenue in the local currency. This would help us a lot because we are sell...
about 1 month ago in Experimentation Analytics / Metrics Setup 0

Exclude outliers for selected metrics

Currently Optimizely allows excluding outliers only for ravenue. We would like to enable it for other metrics e.g Add to Bag.
about 2 years ago in Experimentation Analytics 1

Add project_id to events

Please consider the idea to add a project_id field in our events: https://docs.developers.optimizely.com/experimentation-data/docs/experimentation-events-data-specification
about 2 months ago in Experimentation Analytics / Data Import / Export 0

Change denominators to track funnel-conversions better

We want to measure conversion of different steps in our funnel, including offline events based on prior conversion steps and not always based on visitors. in our case: We do create leads on our landingpages which we then call on the phone. for som...
almost 2 years ago in Experimentation Analytics 1 Planned

Filter results by event tags

We often run into this: When evaluating experiments we need to segment users / events that occured under certain conditions. User attributes don't suffice as often the tags we are looking for change during a session. So we would like to be able to...
over 2 years ago in Experimentation Analytics 0 Planned

Segmenting more than one attribute at a time

For releasing features / targeting users to be part of an experiment it is very straight forward to target specific attributes As optimizely gives you the ability to apply various different filtering mechanisms.. e.g. below, above, contains, does ...
over 2 years ago in Experimentation Analytics 0 Investigating