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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Management

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about 2 hours ago in Content Management 0

Synchronous scrolling for Compare different versions

The user experience would be improved when comparing different versions of a page, the user could toggle on/off for Synchronous scrolling of for e.g. (but not only pertaining to) the main body property.
about 2 hours ago in Content Management / Editing 0

Sort roles in Audience role criteria

When adding role criteria in Audiences the role dropdown should be sorted alphabetically.
6 days ago in Content Management / Personalization 0

Unpublish content from the "publish" menu

Currently the way to "Unpublish" (as in expire) content in the CMS isn't very intuitive for people who don't have lots of Optimizely CMS experience. Especially editors coming from other platforms. I've built a CMS 12 plugin that solves this and pu...
about 2 years ago in Content Management / Content Manager 1 Planned

Search capability missing from select page or block dialog.

If site has thousands pages and blocks, it is very difficult to select correct page or block to link each other. Current you have to browse via tree to find correct content to create link or select block. Select page or content dialog should have ...
27 days ago in Content Management / Editing 0

Add a spinner while the page tree is being modified

Since the version 12 upgrade, our client and their editors have encountered a problem with the page tree. Actions like deleting and moving items aren't immediately reflected in the user interface. This leads to users repeating the action, only to ...
2 months ago in Content Management / Content Manager 0

Unable to move multiple pages into hierarchy tree

We found the CMS system doesn't allow you to move multiple pages into the hierarchy tree, the only way is to move them one by one, which is very tedious and time-consuming. The only way is to write a custom class and archive them based on date cre...
about 2 years ago in Content Management / Editing 2 Investigating

Enable drag and drop for PropertyList<T> in the editing experience

Would it be possible to enable drag & drop in the editing experience of property list similar to content areas. PropertyList are sometime favored in content type architecture as they take less editorial time to setup then blocks.
about 2 years ago in Content Management / Editing 2 Future consideration

Similar type of field for blocks than route segment is for pages

Page types have the route segment property in Optimizely. Blocks obviously don't have these as they don't have URLs. Would it be possible to add some kind of similar field to block that could be used as a filtering option for example through the A...
23 days ago in Content Management / Technical 0

Support importing / exporting >2GB data

When developing new sites and features using the CMS, it's occasionally useful to export multiple GBs of new and changed content and assets from a staging environment and import everything to production along with an updated codebase.
2 months ago in Content Management / Technical 0