Skip to Main Content
Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

ADD FEEDBACK

Admin Console & Import/Export

Showing 5

Impersonate Option from Additional Locations

Allow the ability to impersonate a customer from where you see their email. For example from the order history screen where you see created by. Allow quick impersonation from anywhere a user is listed.
about 1 month ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

Order history in a user profile

When looking at a user's profile, it would be really convenient to have an "order history" tab connected from within the Website User Profile. This would save me several steps and time by having to go outside of the platform to look. Thanks.
7 months ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

Add Audit Logs for incorrect password login attempt logs and user locked out logs

In Audit logs, we are getting admin user logins and password change related logs. But we are not getting incorrect password login attempt logs and user locked out logs. How do we know if someone's account was locked due to incorrect password login...
3 months ago in Configured Commerce / Admin Console & Import/Export 3 Gathering interest

Add to Order History within Console

If you navigate to Order History in the console and click the "i" button, you can see information tied to the order. It would be nice if you can see first name, last name and email address of who placed that order. Our inside staff has to follow u...
almost 3 years ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

Low Disk Space Monitoring Job

Enhancement idea -- You have the CleanupDataset job, but I suggest having another integration job that periodically checks the WIS server for low disk space, and sends a notification if its within a certain threshold.
almost 4 years ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest