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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Integrations

Showing 12

Hootsuite Integration Improvements

Ability to preview Tagging with labels Uploading a thumbnail image Setting up UTM parameters Scheduling Ability to integrate Hootsuite calendar with Welcome calendar
about 2 years ago in Content Marketing / Integrations 0 Future consideration

Need @ mentions in Microsoft products connected to CMP

As a marketer and someone who creates content using Microsoft Word and PowerPoint, I need to be able to @ mention others within the documents. I also need to be notified when I'm mentioned, so I don't miss feedback. It would be great to have the @...
over 1 year ago in Content Marketing / Integrations 0 Future consideration

Calendar integration for Events

When creating an Event in the CMP, it would be cool to sync the event to a calendar such as Outlook GoogleCal or iCal. In the future, I wonder if it would be possible to invite guests to an event and include an agenda, although that can be handled...
about 1 year ago in Content Marketing / Integrations 0 Future consideration

Allow content tracking without pixels

Right now the process for tracking content in CMP is: Make sure the site is running the js snippet Add a publishing channel For each article, structured content or omnichannel content: Publish with the tracking pixel This last part seems unnecessa...
11 months ago in Content Marketing / Analytics / Integrations 0 Future consideration

Quip Integration

We use Quip for document collaboration and would love to see support in the Content tab. That would allow us to seamlessly create, edit, review, and approve documents without having to move files.
about 1 year ago in Content Marketing / Integrations / Tasks, Campaigns, and Events 0 Future consideration

Veeva Task Names from Welcome

When creating an asset in Welcome and syncing it to Veeva, use the task name from Welcome, not the filename of the asset.
over 1 year ago in Content Marketing / Integrations 0 Future consideration

Miro Integration

Miro we can turn a card into a task (Issue) in Jira and that's really great. I would love it if we could do the same with Welcome.
over 1 year ago in Content Marketing / Integrations 0 Future consideration

Preview Image for Twitter Posts

Does Welcome plan to incorporate the preview image function for Twitter posts? Currently, the right hand side preview pane in publishing tab for the Twitter widget currently does not expand to show the thumbnail preview of the URL that is pasted.
almost 2 years ago in Content Marketing / Integrations 0 Future consideration

@-mentioning in Facebook and LinkedIn Posts

We'd like the ability to @-mention users on Facebook and LinkedIn, like we can with Twitter. Today, we have to go into those tools directly to edit posts if we want to @-mention someone. Having it in the system would save us a lot of time.
almost 2 years ago in Content Marketing / Integrations 0 Future consideration

API: Provide Readable Object IDs

Currently, the platform provides a persistent ID for label groups and labels values but those are not user-friendly, which makes troubleshooting and development complicated and prone to errors. Having the ability to define at time of creation or m...
about 2 years ago in Content Marketing / Integrations 0 Future consideration