Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Orders

Showing 9

Add ExtendedProperties to ALL applicable models in Content API

Many Optimizely objects implement the IExtendedProperties interface. As an example, the ICart interface implements the IOrderGroup interface, which contains an ICollection<IOrderForm> property, which in turn contains an ICollection<IShipm...
8 months ago in Customized Commerce / Orders 0 Gathering interest

Support for handling historical order data

There are 30-something order tables which are associated with orders (including line item, payments, addresses etc). Over time these tables grow very large, which affects not only the size of the tables but also the indexes. Customers that have ru...
8 months ago in Customized Commerce / Orders 0 Gathering interest

I'd like the shopping carts interface to include a search option for Cart IDs, similar to the order ID search in the purchase orders section.

I would appreciate the ability to search for shopping carts using the Cart ID rather than relying solely on customer names or emails. I've noticed that the purchase orders section already allows for searching by order ID, but this functionality se...
10 months ago in Customized Commerce / Orders 0 Gathering interest

Need to grey-out/disable reorder button

Commerce->Order Mangement->Orders->(choosing an order)->REORDER We need to disable/grey-out that reorder option so if the user tries to click on reorder button, no action should take place. It must be disabled.
about 1 year ago in Customized Commerce / Orders 1 Gathering interest

Return order actions should be extensible

As a developer I need to be able to do actions when a customer service agent clicks the buttons in the return order view. I can see that many of the return order actions are performed directly in the EPiServer.Commerce.UI.CustomerService.Controlle...
about 2 years ago in Customized Commerce / Orders 0 Planned

Support meta fields on return order forms

As a developer I want to add custom meta fields to the return order forms, so they can be shown and edited in the Order Management UI. This is sometimes needed when a return order is to be exported to another system, along with some additional dat...
about 2 years ago in Customized Commerce / Orders 0 Gathering interest

Approver Notification Email

In a buyer/approver setup, there needs to be a way for an approver to be notified via email when a new order is submitted by a buyer and is awaiting approval.
about 3 years ago in Customized Commerce / Orders 1 Gathering interest

Add two-letter country code to Country list

Many external integrations require a two-letter country code, not a three-letter one. Instead of resorting to mapping back and forth between country codes, it would be nice to simply look one up, in CountryManager, from the other.
about 3 years ago in Customized Commerce / Orders 0 Gathering interest

Load Offline & Online Order History Data For Analytics

Optimizely Analytics requires offline and online order history data to be loaded in order to see the detail analytics. This requires one time data to be loaded into the database from various ERP systems/connectors. There should be a generic job th...
over 3 years ago in Customized Commerce / Orders 1 Gathering interest