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We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

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Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Categories Portal
Created by Guest
Created on Jun 21, 2023

Show users the number of products that match an expression

It's a recurring problem in our system that users configure (either intentionally or by mistake) an expression that excludes most (sometimes even all or almost all) products in the catalog. This causes performance issues, because the system needs to generate a huge number of recommendations to find the few that pass the expression.

We need to make this problem visible for Personalization Portal users. The idea is to add this information (the percentage of active products in the catalog excluded by the expression) to every place in PP where expressions can be defined (widgets, e-mail campaign, merchandising campaigns). Also, a threshold should be defined below which a warning will be displayed to the user. Let's assume 15% of matching active products as a starting point.