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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Status Shipped
Created by Guest
Created on Mar 18, 2022

As a search relevancy engineer, we need to have ElasticSearch Explain Parameter available to understand the relevancy scoring details and relate that to how we should configure the business boosting logic for better search results.

The ElasticSearch Explain parameter was available prior to the latest EpiFind upgrade. For this past year, without this parameter being available, it left us with no tool to understand the search relevancy and no solution to better configure search results. The frustration of getting search to work as what the business is expected has raised to the level to consider if EpiFind is the right product going forward.

  • Optimizely
    Martin Ottosen
    Jun 14, 2024

    Just to confirm, this feature is now available in current version.

  • Guest
    Mar 10, 2023

    This is almost a year old. When is ElasticSearch Explain going to be available again?

    1 reply
  • Guest
    May 29, 2022

    This feature is available on our older infrastructure (V1) but was broken/disabled on V3 (latest).

    It's currently being reintroduced and is currently out in our integration environments. So it will be on production soon.