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Categories Technical
Created by Guest
Created on Sep 15, 2023

Support portal "Submit a request" form suggestion: add Sandbox2/Preview environment to CC Environment dropdown

The title pretty much says it all. This is in reference to this "Submit a request" form. The following form appears when you select "Configured Commerce (B2B)" for the Product drop down. (Pictured)

Lately I've had a number of support request for which these options don't apply. We have a number of customers with sandbox2 environments that are being used either as an alternate development pipeline or as a UAT/QUA environment. We've also used "-preview" to denote pre-prod environments during transitions to the v3 architecture. Alternatively, we could also add an "other" option with a subsequent text field.

Thanks for considering!


  • Guest
    Feb 28, 2024

    This has been completed. Thank you!