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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Search boosting needs to be more granular

Instead of tuning 0-100 or even 0-10, the tuning on the Boosting dashboard is available only from 0-4, which is not granular enough. Often small changes in rank tuning are what is required, but the dashboard does not allow that kind of experimenta...
10 months ago in Search & Navigation 0

Ability to configure the options in the Active Publishing Environment dropdown

Wausau has recently been provisioned with a second sandbox environment which will act as a pre-prod environment. They would like to have the option to select this environment in PIM for running the B2B PublishApprovedProducts job. Support has indi...
10 months ago in PIM 0 Planned

Archive Folders

Why can I not archive folders? I had files in the folders Archive > Personas and I wanted to keep them together. I was unable to archive the folder so I had to archive individual files. When I apply the archive filter, I can see that the “path”...
10 months ago in Content Marketing / DAM/Library 0 Future consideration

Ordering selection change

As a product owner for Welcome for DHL.com, I want to be able to change the way we can order options on a campaign, so that they make most sense for the business and the users of the campaign. When creating our campaigns, we found that the standar...
10 months ago in Content Marketing 0 Future consideration

Upload thumbnail and icon in Content Types

Currently, we can add thumbnails and icons to code for blocks and pages, but there is no such option to do that with non-code properties. If we could upload both the thumbnail and the icon used in the tree/block, that would be super helpful.
10 months ago in Content Management / Editing 0

View Fields on Calendar Cards

We have created specific fields within templates that we would like to see in the Calendar View when we hover over the card. Specifically, we have created a field called "Publishing Date", which is different than the "Task Completion Date", so we ...
over 1 year ago in Content Marketing / Plan 0 Future consideration

Visible Alert/Warning When Site Logs User Out

Per PCI compliance, eCommerce websites must log the user out after a specified period of time of inactivity. However, when B2B Cloud does this, it only logs the user out in the background, leading users to believe they are still logged in. This ca...
over 1 year ago in Configured Commerce / Users, Permissions & Security 1 Gathering interest

Redirect to 404 Content-Managed Error Page when Media Not Found

We are in the process of migrating to containers, and have discovered that when a file is missing after a user clicks on a link, the user is redirected to an xml error page rather than the typical 404 page. For instance, if clicking on a PDF file ...
10 months ago in Content Management / Content Manager 0

Include PDF on order confirmation email

Most of our customers print out a copy of their order confirmation for their records. The HTML confirmation doesn't isn't always printer friendly depending on their email software. It would be great if we could include a pdf copy of the order on t...
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Enable in-app request permission notifications

Currently, Request Permission notifications are only sent via email, and we don`t get in-app notifications. It would be great if we could turn on in-app notifications for such requests.
10 months ago in Content Marketing / Notifications 0 Future consideration