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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.



All feedback

Showing 1353 of 1353

Improved Calendar on Step Due Dates

When changing the dates for the step due date - the entry space to input the dates has a specific abbreviation system and the calendar doesn’t scroll making it difficult to change to far apart dates.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Create private subdomains for CDN images and pdf hosting

Optimizely is in the process of putting a CDN in place for all Spire Sites and Classic sites that have migrated to containers. CDNs are great to improve site speed, however, best practice would be to implement the CDN as a subdomain of the main si...
over 1 year ago in Configured Commerce / Catalog & Assets / Technical 0 Investigating

Web Server Resource Warning Alerts

Recently we had an issue with our Optimizely-hosted website where too much memory was being consumed by a rogue process. We were informed that the only alert service available to customers was an alert for high CPU usage. It would be nice to see o...
9 months ago in Commerce Analytics 0

Pro-active alerts for Azure Infrastucture Upgrades

Can we please request for MS/Azure to provide us with prior/advanced notice when upgrades will be taking pace and that these alerts are sent on to customers. If so, they should have different wording, and a different look and feel to our existing ...
9 months ago in DXP Cloud Platform / Health reporting 1

Add support for multiple keyword search

A product's short description includes "31151112 18/4 Stranded Plenum Cable, 1000". Search results for "3115" correctly include this product. There are no search results returned for "3115 cab". This request is to add an Elasticsearch analyzer to ...
over 1 year ago in Search & Navigation 0

Requisition and order requests feature needed on the app

Would like the requisition and order requests feature that is on desktop v. to also be available on the app. For some of our customers they're not at a desktop often and would like the option to approve orders while they are on the go. Piggybackin...
9 months ago in Commerce Mobile App 1 Future consideration

Need a separate mobile web banner that replaces the responsive when it hits mobile

We need a mobile web banner that is not just the responsive banner we currently have. The responsive banner limits us to what we can do on the mobile website for promotions. If we had a specific mobile banner then when we update the regular one we...
9 months ago in Content Management 0 Future consideration

Allow create account Widget settings to be editable.

similar to: Request - B2BCOM-I-8 i am looking to change the data validation settings on the create account widget. An ongoing issue the the 30 character limit on the email address field. We are able to work around this by setting up customers thro...
9 months ago in Configured Commerce / Orders & Payment 4 Already exists

Ability to Import Products in Promotions

There needs to be the ability to import SKU's tied to a promotion. I just set up a promotion with 52 SKU's and next I have one with order 100 SKU's. It is so much unnecessary time spent copying and pasting when there should be an import feature.
9 months ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Missing autocomplete-attribute in Forms module

In the Forms module we are missing the possibility of setting the autocomplete-attribute, and therefore WCAG 1.3.5 is broken. Will this be fixed in a future update of Forms?
9 months ago in Content Management / Forms 0