Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1007 of 1007

Show Unique Visitors for Each Source under the 'Channels' Tab of the Analytics Module

We would like to showcase unique visitors for each recorded source under the different channel categories.
about 1 year ago in Content Marketing / Analytics 0 Future consideration

Remove SwitchingLanguage query parameter

We had many requests from our clients to remove the SwitchingLanguage=true parameter in the URL when using the language selector.
about 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Word File Export Improvements

When I export a word doc from the text editor, it exports as an older version of a Microsoft Word doc, i.e., I'm using Word 2019, and this file might be 2010. When I save it, it asks me to convert to the newer version, which is fine, but I'm wonde...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Enlarge Folder Selector When Sending Assets to Library

When pushing assets to the Library, the folder selector pop-up window is very small. This makes it a bit difficult to select folders. If we were able to extend the screen, this would resolve the issue.
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

TinyMCE WCAG 2.0 compliance Cite tags in blockquotes

Our accessibility scanning through Monsido is telling us that we need to add cite tags to our blockquotes. We've added custom formats for blockquotes in TinyMCE but we need to be able to provide a field for the citation. I found an old thread abou...
about 1 year ago in Product Recommendations / Technical 0

Show Campaign Number Beside Campaign Title in Tasks

It would be helpful if the campaign number appeared beside the campaign title._ _Now you have to hover over it to get the number, but it is there for the task and the work request.
about 1 year ago in Content Marketing / Plan 0 Future consideration

Transactional messages should have a time to live and should not be sent after that

As an application I want my transactional messages delivered only as long as the content is still relevant. Therefore an api parameter would be nice to set the time to live. After that time has passed, the message should not be rendered and sent b...
over 2 years ago in Campaign 1 Will not implement

Cloud Hosted, Customer Accessible Mirror of Production Database

I'd like for Optimizely to host a read-only mirror database of production data that customers and implementation partners could have access to. This would provide instantaneous access to all production data which could be excellent for debugging, ...
about 1 year ago in Configured Commerce / Self-Service / Technical 0 Investigating

Auto-segmentation based on user's interest/affinities

As a customer using the ODP, I want to auto-segment users, so that I can target a segment with personalized recommendations. Description - Rather than manually creating segments in a Boolean segmentation interface, this new feature would actually ...
about 1 year ago in Data Science / Merchandiser Experience 0

Customize Homepage Dashboard

Is it possible for our team to customize dashboard widgets? We're most interested in Task Efficiency, but we'll like to be able to adjust timeframe, zero-in on outlier tasks, and most importantly we need to be able to look at efficiency for a spec...
about 1 year ago in Content Marketing / Miscellaneous 0 Future consideration