Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Show multiple currencies on the platform

My customer operates in multiple currencies (USD, GBP, EUROS). They would like to be able to see all three currencies available within ODP as they are a transacting business in multiple geographies.
12 months ago in Data Platform App 0 Shipped

Fallback cluster

A fully redundant service with all production traffic served from at least two separate locations would give us additional confidence in the performance and reliability of the graph beyond what is already offered by the very distributed delivery a...
over 1 year ago in Optimizely Graph 0 Shipped

Bulk Download Assets in Content Tab

We'd like to be able to download multiple assets at once in the content tab of a task. That would save us a lot of time, since you have to download everything individually right now.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 1 Shipped

Warn Users When Unzipping File

When you unzip a .zip file, all of the assets contained in that file become content assets in the task. That could be hundreds of files, and it can make a mess! I don't think it's clear to users what they're about to do, so a warning would be grea...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 1 Shipped

Mark Notifications as Unread

I would like to be able to mark my in-app notifications as "unread" so that I can come back to them later.
over 1 year ago in Content Marketing / Notifications 0 Shipped

Set Work Request Priority Based on Labels

It would be great if we could set up something akin to a routing rule that would "calcuate" the work request priority based on a set of labels. For example, we might want to make anything that comes from Region A within Business Unit B as a high p...
over 1 year ago in Content Marketing / Requests 1 Shipped

Bidirectional Related Assets in DAM

When I add an asset in the DAM as "related", I expect the relationship to be bidirectional. (Today, the relationship only shows from one side - where the relationship was made.)
about 1 year ago in Content Marketing / DAM/Library 0 Shipped

Manage Saved View Access

With thousands of users accessing the platform, curating saved views becomes imperative so that users see only what is important or relevant to them. Today, views are set to public (visible by all users in the org) or private only. Views are able ...
about 1 year ago in Content Marketing / Plan 0 Shipped

Make it harder to accidentally restart Production

I regularly use PaaS Portal for routine tasks in the Production environment, including DB exports, CDN cache flushes, and application log monitoring. When I click on the Troubleshoot tab, then the first item that appears is the "Restart Site" sect...
about 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Shipped

Open Related Object in New Tab from Work Request

We need to be able to right click on a task within a work request (via the related tab) and open the task in a new window. At the moment, the task opens in the same tab, so you lose the backlog view when you open the task.
over 1 year ago in Content Marketing / Requests 0 Shipped