Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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DXP Cloud Platform

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Automatic copy of database from production to preproduction

Preproduction should resemble production. There should be an automatic function for copying the database from production to preproduction and keep the correct hostnames in preproduction. This should also be possible to schedule as preferred.
9 months ago in DXP Cloud Platform / Data management 0 Future consideration

Request to configure- Avg Available Memory, Avg Http Request executionTime and Avg. process I/O rate for Western Power

Hi Team, We are working with Western Power, Australia. We need a help to configure- Avg Available Memory, Avg Http Request execution Time and Avg. process I/O rate for Western Power Application Insights (all environments). This is required to moni...
9 months ago in DXP Cloud Platform / Health reporting 0 Future consideration

Self service setting for App Service timezone

As a developer I should be able to set the timezone of the app service for each environment. If this isn't changed, it defaults to UTC, which is likely different from the setting it was for a migrated database. When moving an existing database to ...
over 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Faster deployments

As a developer I want to be able to deploy a fix to production faster. Currently if you want to release a critical bug fix to prduction it usually takes 1,5-2 hours )if it goes though int, prep and then production). This is a very long time to wai...
over 1 year ago in DXP Cloud Platform / Code deployment 1 Already exists

Project Migration - Allow to copy content even with live hostnames

Within the PaaS portal, under the "Project Migration" tab, on the fourth step "Go live", add the ability to select the option "Copy content" even if certain DNS records are already "live" on the new environment. Our workaround for the moment is to...
about 1 year ago in DXP Cloud Platform / Code deployment 0 Future consideration

Clear CDN Cache Added To API / Powershell

Common deployment pattern within the DXP when using Azure Devops or another CI/CD system. Deploy package Clearn CDN in Pass Portal Ideally having to manually login to do this step shouldn't be required. Can we get the CDN clearing added to...
over 3 years ago in DXP Cloud Platform 1 Future consideration

Ability to restrict "Access to DXP management portals" form to administrators only for a specific domain so that it can be logged in their Service Desk first

No description provided
over 1 year ago in DXP Cloud Platform / Identities and accounts 0 Future consideration

Enhance Access to DXP management portals form - Add free text Purpose field, and text box for Ticket Number to capture reason for requesting access to Production

No description provided
over 1 year ago in DXP Cloud Platform / Identities and accounts 0 Future consideration

Incorrect Link Status

We are reviewing our broken links and found that there were many links reported as broken but they appear to work fine without any issues. We also used Fiddler to ensure that the web codes are coming back as 200 and not the 403/404
over 2 years ago in DXP Cloud Platform / Code deployment 0 Will not implement

Support for Static IP address

When we (as an Optimizely DXP customer) expose APIs for partner vendors to invoke, including the Optimizely DXP, we need to ensure that we meet The Group’s security standards and one of the many facets to this is IP whitelisting. This means we don...
over 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration