Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

Showing 516

Bulk Download Assets from DAM

Currently the maximum amount of assets you can download at once from the DAM is 100. We have an instance where we need to download 1800 assets and would like a way to bulk download all assets that are in a folder or relate to a specific filter.
9 months ago in Content Marketing 3 Future consideration

Include "Canceled" as a progress level for a task

We have some tasks that are started but then not needed anymore and we'd like to keep a record of those tasks. We'd like a "Canceled" designation for a Task. Right now we only have "In Progress" or "Complete"
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Task Templates - load a blank Brief

Hello to the great Optimizely Product team, We truly appreciate the new Task Templates feature and we are now setting up the Task Templates for the communications activity types which have a dedicated workflow (Social posts, Paid search, Webpage, ...
5 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Investigating

List view incl budget and financials

Hi, in order to get an overview of campaigns that has a budget and be able to follow-up we are asking to include some columns in the list view. See attached.
9 months ago in Content Marketing / Plan 1

Add Library Link to Completion Message for Easier Asset Management

Could the team add a hyperlink to the completion message or directly on the saved asset when it's automatically saved to the library? This would make it more convenient to move assets to the collections folder, as you could click directly from the...
5 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Drag-and-drop feature for tasks to be moved around in the plan module

As CMP campaigns evolve, sub-campaigns, milestones and tasks often need to be moved to better show the relationships between them. In plan view, it is a manual job currently to move tasks, as each task has to be opened and edited based on where/wh...
2 months ago in Content Marketing / Tasks, Campaigns, and Events 0

The platform should automatically recognise file formats rather than me assigning them when uploading.

As a content manager, i want to upload a PNG asset without having to specifically having to pick the "PNG" item from the field list. It would make using the filters much easier to use and then yield actual results from a search.t The image in step...
2 months ago in Content Marketing / DAM/Library 1

Change multiple tasks at once

I want the ability to multi-select many tasks at once and make changes (such as archiving or changing the due date). Right now, this has to be done one by one or pay to have your off-shore team do it.
7 months ago in Content Marketing / Plan 1

Collapse all campaigns in List View

I want the ability to collapse all open campaigns with one click while in the List View in Plan.
7 months ago in Content Marketing / Plan 1

Replace User with New User

A member of our team has left the business. It would be good if we could replace that User profile in the CMP with a new user who is replacing that role, rather than manually changing every step in all the workflows that relate to that User.
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration