Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Chose multiple databases when backing up

When we chose to backup the database via the PASS portal we ideally want the point of backup for both cms and commerce to be the exact same time. Currently you have to do them one at a time and it blocks while backing up. Can we have this feature ...
over 3 years ago in DXP Cloud Platform / Data management 1 Future consideration

Exclusion keywords for Adaptive Audiences

As a customer, I want to be able to specify exclusion keywords for an adaptive audience, so that if a user hits a page that scores one of those keywords highly, they would have a increased probability of being excluded from that audience.
over 3 years ago in Data Science 0 Future consideration

Intelligent Rollback and Deploy (Experiments + Features)

No description provided
over 3 years ago in Feature Experimentation 0 Future consideration

Folders for Full Stack Features

Currently using an in-house tool for feature flags and have over 2200 live at any give time. Projects help organize these, but would like to have another layer of organization (such as folders).
over 3 years ago in Feature Experimentation 0 Future consideration

Support for Cloudflare Teams

Cloudflare has released a featured called Cloudflare for Teams. https://developers.cloudflare.com/cloudflare-one/ It is aimed at restricting access to public environments or to systems that were normally internal and needed to move online during t...
over 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration

Automated product data enrichment

As a client, I want enriched metadata and descriptions of my products to be automatically created, to save me doing it manually, to improve search results and to entice visitors to purchase products.
about 4 years ago in Data Science / Merchandiser Experience 0 Future consideration

More details in Fields page

I would like to see how often a field is used and see all of the templates a field is used in to make it easier to deactivate fields we no longer need or know which forms will update when I edit a field. This is a repeat of another request.
7 months ago in Content Marketing / Settings + Configuration 1 Future consideration

Call out top contributing users

We're trying to incentivize people to use CMP more for their everyday work. As a way to do so, we could add a little visual reward for people who work in CMP most. Maybe we could add a little crown to the user that month with the most events
11 months ago in Content Marketing / Miscellaneous 1 Future consideration

Usage of labels

I want to know where a field is being used, whether it's on a form template, a campaign, as part of a workflow so that when a change is made, I can fully consider the impacts of that change.
about 1 year ago in Content Marketing 1 Future consideration

Sort Users by Role

The ability to sort or filter users by role so I can see who the Collaborators are vs. Creators
about 1 year ago in Content Marketing 2 Future consideration