Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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DXP Cloud Platform

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Enhance Access to DXP management portals form - Add free text Purpose field, and text box for Ticket Number to capture reason for requesting access to Production

No description provided
about 1 year ago in DXP Cloud Platform / Identities and accounts 0 Future consideration

As a developer I would like to be able to save Application Insights log queries

No description provided
over 2 years ago in DXP Cloud Platform / Telemetry 0 Future consideration

Support for Static IP address

When we (as an Optimizely DXP customer) expose APIs for partner vendors to invoke, including the Optimizely DXP, we need to ensure that we meet The Group’s security standards and one of the many facets to this is IP whitelisting. This means we don...
over 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Pro-active alerts for Azure Infrastucture Upgrades

Can we please request for MS/Azure to provide us with prior/advanced notice when upgrades will be taking pace and that these alerts are sent on to customers. If so, they should have different wording, and a different look and feel to our existing ...
over 1 year ago in DXP Cloud Platform / Health reporting 1 Future consideration

Option to put prod website in Maintenance mode

Authorized DXP Portal users should have a way to put production website in maintenance mode (display maintenance page) without needing to deploy. Example scenarios: deploying a code upgrade which will require configurations after deployment but be...
over 1 year ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Clear CDN Cache Added To API / Powershell

Common deployment pattern within the DXP when using Azure Devops or another CI/CD system. Deploy package Clearn CDN in Pass Portal Ideally having to manually login to do this step shouldn't be required. Can we get the CDN clearing added to...
about 3 years ago in DXP Cloud Platform 1 Future consideration

Set correct time zone at provisioning of environments

Currently it's needed a separate issue to set time zone for servers correctly which take additional time for everyone. I've had this issue in a few DXP projects now. More efficient to add this as a mandatory onboarding question when setting up DXP...
about 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Cloudflare - Signed Exchanges

Cloudflare enabled Signed Exchanges to speed up Google search. Is there a possibility that it could be added as a new option to DXP configuration? https://blog.cloudflare.com/tag/signed-exchanges/
over 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Automate Site Restarts

Currently the only way to restart and environment is via the PaaS portal. It would be nice to be able to automate a restart as the last step of a deployment pipeline from for instance Azure Devops. Perhaps this feature could be added to the EpiClo...
over 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

SQL Long term backup

We would like for Optimizely to consider long-term backups. The feature is there in Azure SQL, which is to enable Azure SQL LTR policy.
over 2 years ago in DXP Cloud Platform / Data management 0 Future consideration