Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

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We would like the ability to adjust the number of days assigned to a task step in the workflow rather than just through a template

We use many workflow templates in the CMP. It would be very helpful to be able to edit the number of days assigned to a step on the fly in the task workflow, rather than the number of days strictly locked to the templated workflow.
over 1 year ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Remove Times from Workflow Steps

We'd like our workflow steps to be due dates only, with no times. The times are confusing for our international teams.
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Task Templates - load a blank Brief

Hello to the great Optimizely Product team, We truly appreciate the new Task Templates feature and we are now setting up the Task Templates for the communications activity types which have a dedicated workflow (Social posts, Paid search, Webpage, ...
3 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Investigating

And/Or/Not Options in Filters

We'd love to see more control over how filters are applied, including the ability to choose "and", "or", and "not" logic. This would allow for more curated views, improving the end-user experience.
over 1 year ago in Content Marketing / DAM/Library / Plan 0 Future consideration

Add Library Link to Completion Message for Easier Asset Management

Could the team add a hyperlink to the completion message or directly on the saved asset when it's automatically saved to the library? This would make it more convenient to move assets to the collections folder, as you could click directly from the...
4 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Single Selection for Jump To Logic in Work Requests

When the "Jump To" logic is applied to a field in a Work Request, multiple sections appear instead of the single section that should appear for the field selected. Example (as seen attached):- The user clicks on 1 field value in a multiple-select ...
4 months ago in Content Marketing / Requests 0

Bulk Download Assets from DAM

Currently the maximum amount of assets you can download at once from the DAM is 100. We have an instance where we need to download 1800 assets and would like a way to bulk download all assets that are in a folder or relate to a specific filter.
8 months ago in Content Marketing 3 Future consideration

Be able to make renditions for more other file formats such as TIFF and documents

Right now, renditions supports a limited number of file formats. It would be great to have more flexibility to create renditions for TIFF images and documents.
4 months ago in Content Marketing / DAM/Library 0

CMP - Workflows - SAVE button for the whole section overlapping SAVE button for a step

When editing a Step in a Workflow, the SAVE button for the whole STEPS section overlaps the SAVE button to save changes in A step (when working on a common 14inch laptop). So what happens to us often is that we intuitively click the "big" SAVE but...
2 months ago in Content Marketing / Tasks, Campaigns, and Events 0

List view incl budget and financials

Hi, in order to get an overview of campaigns that has a budget and be able to follow-up we are asking to include some columns in the list view. See attached.
8 months ago in Content Marketing / Plan 1