Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

Showing 498

Upload as zip to DAM (and unpack)

We upload a lot of files to the DAM, and it can be rather slow to wait for each file to upload, process etc. It would be super helpful if we could upload a bunch of compressed files all at once. In our opinion that should mean a couple of features...
about 1 year ago in Content Marketing / DAM/Library 0

Move completed tasks into different campaign

My organization uses campaigns separated by line of business at the top level and then filtering down to individual executions. Sometimes, a task is not correctly placed into the appropriate line of business campaign on creation. Once that task is...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 1 Will not implement

Usage of labels

I want to know where a field is being used, whether it's on a form template, a campaign, as part of a workflow so that when a change is made, I can fully consider the impacts of that change.
about 1 year ago in Content Marketing 1 Future consideration

History on Workflows and Fields

Track history for changes made to workflows and fields
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 1 Already exists

Ability to expand the workflow panel and hide the brief pannel

This would make viewing Optimizely on a smaller screen (on a laptop rather than a large monitor) much easier
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

Don't overwrite attachment from work request when selecting a campaign template

When an attachment is included in the work request and then a campaign template is applied as part of the campaign creation from the work request, don't remove the attachment.
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

Sort Users by Role

The ability to sort or filter users by role so I can see who the Collaborators are vs. Creators
about 1 year ago in Content Marketing 2 Future consideration

Option to make Saved Views public in Plan module

Report module views can be made public by checking Visible, but the same is not true for saved views in the Plan module.
about 1 year ago in Content Marketing / Plan 1 Already exists

Ability to add custom briefs to Tasks created from Work Requests

Tasks created from Work Requests have locked Briefs that cannot be edited or deleted or replaced. I want to be able to select a custom brief for a Task created from a Work Request.
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

Add attachments field to briefs and campaigns

The ability to add the Attachment field to a custom brief and/or a Campaign
about 1 year ago in Content Marketing 0 Future consideration