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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Support Infrastructure-as-Code automation tools

As a developer I want to be able to authenticate to the Optimizely APIs using OAuth 2.0 Client Credentials Flow so that I can use automation tools (such as Terraform) to manage the configuration of my Optimizely account
about 2 years ago in Feature Experimentation / APIs 1 Future consideration

Show asset public links via column in Library overview

Currently, when I'm uploading a big set of files and need the direct links to them, you need to open each file and grab the link. It would be much easier if you could add a column in the overview to show all public links for files.
about 2 years ago in Content Marketing / DAM/Library 0 Future consideration

Option to put prod website in Maintenance mode

Authorized DXP Portal users should have a way to put production website in maintenance mode (display maintenance page) without needing to deploy. Example scenarios: deploying a code upgrade which will require configurations after deployment but be...
about 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Miro Integration

Miro we can turn a card into a task (Issue) in Jira and that's really great. I would love it if we could do the same with Welcome.
about 2 years ago in Content Marketing / Integrations 0 Future consideration

Option to change the variants order in Flags

In Flags, it is not possible to change the order of variants and have a different “Baseline” variation by default in the Results Page. Regardless the possible workaround (change the baseline variation from the results page), the proper behaviour w...
about 2 years ago in Feature Experimentation / Project / Account Configuration / Settings 0 Future consideration

Drag Sub-Step to Standalone Step

Would be nice to be able to drag a sub-step into its own standalone step.
about 2 years ago in Content Marketing / Plan 0 Future consideration

Delete Step with Sub-steps with One Click

Today, you must first individually delete each sub-step individually if you want to delete a top-level step. It would be great if you had the option to delete everything at once, as it would save a lot of admin time when adjusting task workflows.
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Group By Columns in Board View

It would be nice to have the option for “group by” to occur in columns vs creating separate collapsable rows.
about 2 years ago in Content Marketing / Plan 0 Future consideration

Include Time Tracking 'Description' Box in Export

We like the time tracking feature on workflows and particularly like the 'description' field in the Time Logging dialogue box. However, we have noticed that when exporting the time logs to an excel, the Description field is not included. Is there ...
about 2 years ago in Content Marketing / Miscellaneous 0 Future consideration

While adding audience condition in code mode, add error message if syntax is wrong

In Web and Full Stack, if you add an audience condition via the code mode, and you do not add the "and" at the beginning, the audience cannot be saved, but no error message is generated, so it is not clear what is happening. Please add an error me...
about 2 years ago in Web Experimentation / Developer Experience / Experiment Authoring 0 Future consideration