Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

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Override Inherited Permissions in Library Sub-Folder

Today, sub-folders in the library inherit the sharing permissions of their parent folders. By default, that's fine, but we'd like the opportunity to override that set of permissions. For example - I want to create a folder with all Top-of-Funnel c...
over 2 years ago in Content Marketing / DAM/Library 0 Future consideration

@-mentioning in Facebook and LinkedIn Posts

We'd like the ability to @-mention users on Facebook and LinkedIn, like we can with Twitter. Today, we have to go into those tools directly to edit posts if we want to @-mention someone. Having it in the system would save us a lot of time.
over 2 years ago in Content Marketing / Integrations 0 Future consideration

Customize/change work request page

This work request submission page is currently all blank and I see a lot of opportunities to customize it as a landing page for people outside the creative team looking to request work from us. I would love to be able to add in the process, layout...
over 2 years ago in Content Marketing 0 Future consideration

Additional Notifications in External Systems (Slack, Teams)

Currently, we allow the Direct and Assignee notifications for external systems, like Slack. The customer wants to receive all the notifications like start date, marketing work request status change, new task comment, due date change, and upcoming ...
over 2 years ago in Content Marketing / Notifications 0 Future consideration

Send Push Notification/Nudge to Assignees

Is it possible to send push notifications/reminders to the assignees or is it only done automatically by the system and depends on the individual settings? for example, I click on the step in the workflow and send a push notification. it would be ...
over 2 years ago in Content Marketing / Notifications 0 Future consideration

Consolidated Request Routing Rules

We currently have to set multiple individual routing rules for the same templates. Ideally, we should have 1 routing rule set for each template and be able to include rule sets, and/or logic, and designate multiple options for a field depending on...
over 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Create Rigid Workflow Without Step Actions

When creating a rigid workflow in the platform, each step must be assigned at least one action before the workflow can be saved. Customers like the governance of rigid workflows, but often the actions do not correlate with the step. If we could ei...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Edit the Requester

Users with Admin level permission should be able to edit the requester, in the use case that someone leaves the company or we want to make a request on behalf of someone.
over 2 years ago in Content Marketing / Requests 0 Future consideration

Add Event Status

We would also like to see event status capability, much like task status. This might be: In preparation / In progress / Completed. This again will enable us to see at a glance how preparation for events are coming on. We would not like to use task...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Auto-populate Name of Work Request with its Title

In work request templates, sometimes the title field isn’t necessary, as it just duplicates the name of the work request. E.g. we have a work request template specifically for users to come and request access to the platform. The work request itse...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration