Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Enhance Access to DXP management portals form - Add free text Purpose field, and text box for Ticket Number to capture reason for requesting access to Production

No description provided
almost 2 years ago in DXP Cloud Platform / Identities and accounts 0 Future consideration

Streaming Datafiles

Offer an option to consume datafiles immediately when updated via websocket or other streaming architecture. This would enable faster updates to flags and bring us into parity with competitors.
over 3 years ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Roku SDK

No description provided
over 3 years ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Mark complete task button on top

Something i've noticed happen a lot are new people clicking the "Mark Complete" button at the top of the page and completing the entire task instead of their step. This has caused issues and made Projects miss deadlines because people weren't awar...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Manage Collaborators via API

Customers wants to manage collaborators via REST api, so that they can programmatically grant permissions via their existing permissioning tool that they've created. They do this because it's far more convenient for them to manage this in a centra...
over 3 years ago in Feature Experimentation 0 Future consideration

Event tags to segment results and create metrics- Segment integration

Customers wants to create Optimizely events via Segment. They do this because they already have evnts in Segment and then data is nicely aligned. They wish that Optimizely had the option to filter results by event tags and use the atgs to create m...
over 3 years ago in Feature Experimentation 0 Future consideration

Share multiple files at once

Sharing multiple files at once would be useful.
almost 2 years ago in Content Marketing / DAM/Library / Plan 0 Future consideration

Website annotations - snapshot view

We have had issues surrounding the comment/annotation locations for websites not being found, and thus unable to reliably discern where on the page that user made the comment. We submitted a support ticket and found that it is due to them being ti...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Veeva Task Names from Welcome

When creating an asset in Welcome and syncing it to Veeva, use the task name from Welcome, not the filename of the asset.
almost 2 years ago in Content Marketing / Integrations 0 Future consideration

Grouped metrics using previously built events

Requesting a feature to build events that group existing events (Event 1 and Event 2 both fire, then Event Group fires, elseif either Event 1 or Event 2 does not fire, Event Group does not fire.)
almost 2 years ago in Experimentation Analytics / Metrics Setup 0 Future consideration