Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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DXP Cloud Services

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Incorrect Link Status

We are reviewing our broken links and found that there were many links reported as broken but they appear to work fine without any issues. We also used Fiddler to ensure that the web codes are coming back as 200 and not the 403/404
over 1 year ago in DXP Cloud Services / Code deployment 0

Exclude the hostnames in manage websites when using PaaS Portal to copy database and blobs between environments

For CMS customers that need to copy database and blobs using PaaS Portal, the environment-specific web hostnames (Admin > Config tab > Manage Websites) become overwritten. Therefore, users wishing to view content in the preproduction system ...
over 1 year ago in DXP Cloud Services / Infrastructure mgmt. 2 Future consideration

As a developer I would like to be able to save Application Insights log queries

No description provided
over 1 year ago in DXP Cloud Services / Telemetry 0 Investigating

Additional Application for my Instance

I want the ability to deploy an additional code base to run alongside my exisitng Content / Commerce app instances. This would run my deliver app developed in Next.js or other technologies.
over 1 year ago in DXP Cloud Services 0 Future consideration

Support for Cloudflare Image Resizing

A lot of solutions we use require and image resizing implementation to improve performance upon our sites. These solutions require installing third-party plugins and updating image urls with querystring parameters. The resizing of these images hap...
over 1 year ago in DXP Cloud Services / Infrastructure mgmt. 8 Future consideration

Support for Static IP address

When we (as an Optimizely DXP customer) expose APIs for partner vendors to invoke, including the Optimizely DXP, we need to ensure that we meet The Group’s security standards and one of the many facets to this is IP whitelisting. This means we don...
over 1 year ago in DXP Cloud Services / Infrastructure mgmt. 0 Investigating

Allow DirectDeploy for preproduction and production

Please enable the DirectDeploy option for preproduction and production environments. Currently it is only available for integration. I understand that the goal is for preproduction to mirror production as closely as possible and for both environme...
over 1 year ago in DXP Cloud Services / Code deployment 0

Enable Brotli compression in Cloudflare

Brotli is a state of the art lossless compression format, supported by all major browsers. It is capable of achieving considerably better compression ratios than the ubiquitous gzip, and is rapidly gaining in popularity. It is supported out of the...
over 1 year ago in DXP Cloud Services / Infrastructure mgmt. 0 Future consideration

SQL Long term backup

We would like for Optimizely to consider long-term backups. The feature is there in Azure SQL, which is to enable Azure SQL LTR policy.
over 1 year ago in DXP Cloud Services / Data management 0

Release annotations for Application Insights

Would it be possible to implement release annotations that are visible in Application Insights for paasportal/API deployments, similar to the one described in the article below https://docs.microsoft.com/en-us/azure/azure-monitor/app/annotations T...
over 1 year ago in DXP Cloud Services / Code deployment 0 Investigating