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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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DXP Cloud Platform

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Hi Team, The project we are working on currently is an insurance project where we generate multiple quote and policy pdf documents from razor html templates. We are using the plugin wkhtmltopdf.org since 10 years were it was able cater all our needs for generating quote and policy documents. But after migrating to .NET6/CMS12 in the new Linux DXP there is a restriction to not run any exe related to the project, due to which we are facing the permission issues to the exe which triggers when we convert html to pdf. Can you please look into this and resolve ASAP.

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over 1 year ago in DXP Cloud Platform / Code deployment 1 Already exists

Faster deployments

As a developer I want to be able to deploy a fix to production faster. Currently if you want to release a critical bug fix to prduction it usually takes 1,5-2 hours )if it goes though int, prep and then production). This is a very long time to wai...
over 1 year ago in DXP Cloud Platform / Code deployment 1 Already exists

Identifying what code release is on which platform is difficult to ascertain.

As a Web Development Lead, I need to know what code is running on Integration, PreProduction and Production. However, as we can only see the last 10 Deployments, the last release to Production may drop off the list if the team is busy making multi...
over 1 year ago in DXP Cloud Platform / Code deployment 1 Already exists

Need the ability to add deployment notifications to more accounts than just the originating developer.

As a Web Development Lead, I need to be notified when releases are actioned by the team. Currently, only the initiating developer gets notifified.
over 1 year ago in DXP Cloud Platform / Code deployment 0 Future consideration

Purge CDN cache after successful deployment via API

It would be nice if you could expose endpoint so that we could invoke purging of CDN cache after successful deployment to production environment hosted in DXP. I have found that Cloudflare actually supports that via az cdn endpoint purge -g fagf01...
over 1 year ago in DXP Cloud Platform / Code deployment 0 Future consideration

Option to put prod website in Maintenance mode

Authorized DXP Portal users should have a way to put production website in maintenance mode (display maintenance page) without needing to deploy. Example scenarios: deploying a code upgrade which will require configurations after deployment but be...
over 1 year ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

PaasPortal feature to enable site maintenance mode

A control/button in the Paasportal to set the site into maintenance mode. Currently we can only enable maintenance mode with a deployment - which we might not want to do.
almost 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Log access for slot instances

I would like to be able to troubleshoot slot instances instead of contacting support for the log files. In the log stream you are only able to access the master slots and when appending -slot to the url it says that logging is not enabled for this...
about 2 years ago in DXP Cloud Platform / Code deployment 0 Investigating

We would like the ability to view and export the monthly uptime stats for each production hostname.

We would like the ability to view and export the monthly uptime stats for each production hostname.
about 2 years ago in DXP Cloud Platform / Health reporting 0 Future consideration

Service API upload path and message storage

Upload path Currently Service API uploads import data to the web app disk. This is first of all problematic in a load balanced server setup. A file can be uploaded to one server but when the commit request is sent, there is no guarantee that it wi...
about 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration