Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Campaign

Showing 42

Send time optimization in camapaign

Hi, the sent time optimization (STO) feature would be very useful for us to sendout campaigns.This feature should work in this way: it should keep trace of the time at which users usually open the emails and automatically send the email at this sp...
4 months ago in Campaign 0

All related assets updated at same time

If you have more than one task rolling up to a campaign, once you update one task under "related" they should all automatically update. Right now, you have to go into each task to add all "related" tasks which seems inefficient.
6 months ago in Campaign 0

Assign campaign to new work request

It would be helpful to have a new work request to attach itself to a campaign even before being accepted. Once accepted the task would also automatically be added. This would make for a much more efficient process.
6 months ago in Campaign 0

Preview API for merged output

We'd like to be able to send merge fields for a specific template and get the merged output in response so we can use this as a preview of the output to be sent.
about 1 year ago in Campaign 0

Automatic promotion of templates and flows

We want to be able to promote certain templates and flows to another environment of our development infrastructure. We need this to be able trough API calls that we can run from our automation tools like Jenkins etc.
about 1 year ago in Campaign 0

allow option to change date picker to American-style

The current date picker is set to European-style weeks that end on Sundays. (see attached image) I would like to request an option to change this to American-style weeks that end on Saturdays.
about 1 year ago in Campaign 1 Investigating

Analyze active recipient base over multiple clients

As global marketing lead I want to know how many unique active recipients I have over all my markets / divisions. For this I would like to see an evaluation summarizing my many mandators: unique active recipients aggregated active recipients with ...
over 1 year ago in Campaign 0 Future consideration

Automation wait node: support waiting for a recipient-specific date with executing next step in automation

The Marketing Automation has the possibility to wait a certain time with executing the next step. Currently it allows waiting X hours up to X months at a specific timestamp. The value for the customer would increase if the date and time the automa...
almost 2 years ago in Campaign 0 Future consideration

Add calendar widget to the start page dashboard

As a User I would like to see my scheduled and recent campaigns in a monthly calender widget with some basic data shown at a glance.
almost 2 years ago in Campaign 0 Future consideration

Drag and Drop Content blocks

As an email marketer, I want to be able to drag and drop content blocks without having to click into each section.
over 2 years ago in Campaign 0 Future consideration