Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Veeva Task Names from Welcome

When creating an asset in Welcome and syncing it to Veeva, use the task name from Welcome, not the filename of the asset.
over 1 year ago in Content Marketing / Integrations 0 Future consideration

Grouped metrics using previously built events

Requesting a feature to build events that group existing events (Event 1 and Event 2 both fire, then Event Group fires, elseif either Event 1 or Event 2 does not fire, Event Group does not fire.)
over 1 year ago in Experimentation Analytics / Metrics Setup 0 Future consideration

Permanent link in a comment

It would be useful being able to have a direct link to a comment in the workflow and in the review tool.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Library – save a user’s settings for SORT VIEW and VIEWABLE NUMBER OF ASSETS.

Within the Library, our content authors have noted that it would be helpful if their chosen Sort Order by Title or Last Modified, etc. (title-sort.jpg) could be preserved or cached based upon their preference (e.g., Title). It seems to reset back ...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Type check for userId in Javascript (Browser/Node) SDKs

The customer (Yuliyan Yordanov from Tesco Stores) suggested a failsafe solution to reject empty string userId upon activating/enabling an experiment/feature: "A simple check for (typeof user_id ===’string’ && user_id.length ) would fix the...
over 1 year ago in Feature Experimentation / SDKs & Agent 1 Future consideration

Template Owner

We'd like to be able to set a template owner so that we know who to talk to if/when it needs updating.
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Notification of your step being complete by another team member

No description provided
over 1 year ago in Content Marketing / Notifications 0 Future consideration

Copy/Paste Fields

under setting>fields there should be the option to copy and paste existing fields. I am creating a template that involves listing all of Optimizelys products. I need two fields with this data, that can be selected by dropdown. It is quite tedio...
over 1 year ago in Content Marketing / Settings + Configuration 3 Future consideration

Combining two click event into one conversion metric.

Sharing on behalf of a customer (William Bauer of Bell Media) The customer asked to add a Feature that will combine two or more click events to trigger one metric conversion. For example, on a webpage, there might be Right/Left arrows that would c...
over 1 year ago in Experimentation Analytics / Other 1 Future consideration

Creating on-brand creative assets

Right now, when we use Frontify, we can set up a template for our social images, blog banners etc, that allows our brand team to specify where a text and image should go, and then create assets that way. In CMP, you can only upload, crop and resiz...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration