Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1836 of 1836

Plan views shared with me

We need to see who shared a plan view, also be able to delete a shared view from my list. In theory this list could grow to an extremity long list that I can't edit and with views that is not applicable/needed for me. As a minimum requirement at l...
8 months ago in Content Marketing / Plan 4

Allow a way to see server side rendering on Sandbox

As someone responsible for site availability/uptime AND SEO, there should be a way for QA testers (not just developers on their local instance) to trigger SSR in Spire on Sandbox in order to do basic QA on the site. Currently, on Sandbox any "bot"...
3 months ago in Configured Commerce / Technical 1 Investigating

Title missing on images in the Text editing fields

The mouse-over titles are missing in images added in the Text editing fields. This is a normal feature on all CMS:s so it's strange that I can't see it. This would help me make more accessible web content.
almost 5 years ago in Content Management / Editing 1 Future consideration

Short-lived instances for QA

Customers running automated test need a way to quickly setup and teardown short lived graph instances for the purpose of verifying code changes.
8 months ago in Optimizely Graph 0

It should be possible to test Marketing Automations with dry run mode

You can only test marketing automation by using short-term waiting nodes, but very complex concepts remain prone to errors because they are difficult to test. A dry run mode would help creating more confidence that the set up Marketing Automation ...
about 5 years ago in Campaign 0 Investigating

Optimizely CMS page preview needs multiple visitor-groups

Hello, i'm missing the possibility to select multiple visitor-groups in the preview-mode of a page. You can only select one: We often have the use-case that a block is only visible for desktop users and this block has also personalizations, so con...
over 3 years ago in Content Management / Technical 0

Provide Image Resolution.

Within the Library, please provide the Image Resolution (e.g., 300 PPI). The Image Information section already provides Image Dimensions (e.g., 1920 px by 1280 px) but to find higher quality images for Print we have to download the image to find t...
about 1 year ago in Content Marketing / DAM/Library 0

Filter Requests by Related Activites

As a traffic manager who monitors all work requests, it would be ideal if I could filter and/or sort the work requests by Related Activities. Sometimes a job might be "accepted" but it has not yet been converted to a task, and being able to filter...
3 months ago in Content Marketing / Requests 0

Trying to identify how a product became discontinued

We're having products on our website getting discontinued. It's a feature we haven't utilized in the past so we certain we don't have any jobs that should be doing this but we're also looking incase it was put in somewhere by accident. Is there an...
3 months ago in Configured Commerce / Technical 1 Investigating

All Campaign events shown in Top 10 Referral Sources

When I had a look in the Top 10 Referral Sources reporting in the Website Activity Dashboard, I saw over 82% of the referral sources came from campaign. For this reason I contacted Optimizely Support team within ticket #1499366. They saw that ever...
3 months ago in Optimizely Reporting 0