Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Management

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Disable plugin from back-end (Admin mode)

Sometimes, there are some problems with third-party, it can lead to customers not being able to edit/publish content or cause the site to crash. If the problem occurs on production environment, it will take a long time to uninstall the third-party...
over 2 years ago in Content Management / Content Manager 0 Will not implement

Default time zone should be changeable

Default time zone should be CET instead of UTC for CMS in Preproduction/Production
over 2 years ago in Content Management / Technical 0

Content delivery api takes over the links in a multiserver scenario

In case of a traditional scenario where there is an edit host and view hosts the content delivery api if it is installed take over the links and all the view host get the edit host links wich is a big problem. The solution is to delete the edit ho...
over 2 years ago in Content Management / Technical 0

Setting default time for Schedule to Publish Page in CMS

It would be really helpful if we could be able to set the default time from 12:00PM to 12:00AM to Schedule a page for publish.
over 2 years ago in Content Management 0

Remove link character limitation

There is a product limitation in Epi/Optimizely, så it's not possible to add a link longer than 255 characters to a button. Even if we override the 255 character limit, we can't exceed 450 due to Epi/Optimizely database limitations. That is bad - ...
over 2 years ago in Content Management / Technical 0

Allow form fields to be stored in a shared folder without breaking the mapping to Marketing Automation (i.e. Salesforce)

We want to maintain a list of shared form fields without breaking the mapping of the field into the Marketing Automation database (i.e. First name field mapped into Salesforce First name field). At the moment we have to set up fields like "First n...
over 2 years ago in Content Management / Forms 0

Apply roles and permissions to projects

As a content editor, I want to be able to set roles and permissions against projects. We want to publish multiple items at once but cannot use "projects" for these as everyone sees all projects. We are a publicly listed company and some of the con...
over 2 years ago in Content Management / Collaboration & Approval 0

Support SAP Connector DLL's

Hi, I'd like to ensure the SAP Connector DLL's are supported in Configured Commerce. Otherwise, calling a BAPI directly on SAP won't be possible and will need to be on the WIS, resulting in poor performance for real-time calls like price/inventory...
over 2 years ago in Content Management / Technical 1 Investigating

Make it possible to restrict maximum number of versions per content type

At the moment it's only possible to restrict the number of versions per content that is stored globally. I now have a customer on a large site with some content that is really important to keep all versions for a specific content type. I would lik...
over 2 years ago in Content Management / Technical 0

Hide/Remove warning icon for 'Published'

We use Epi11, on our way to Epi12 - this issue is visible on both of them. We use tag pages to tag regular content pages. The tag pages are editable only for Admin, while the content pages are used by people with Editor access. But our editors get...
over 2 years ago in Content Management / Editing 0