Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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DXP Cloud Platform

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Performs a rolling restart of App Service instances via the PASS portal

Could you please consider to add "Rolling Restarts" option under the "Troubleshoot" section of the PaaS portal, so that we can perform a rolling restart of App Service instances ourselves.
over 3 years ago in DXP Cloud Platform / Code deployment 8 Already exists

Replicate the DXP environment locally using Docker

We are looking into setting up a "DXP like environment" using docker. Looking through the log files in the paasportal, I can se that the website app is turned into a docker image and hosted in an Azure container registry [myenv].azurecr.io. It wou...
10 months ago in DXP Cloud Platform / Infrastructure mgmt. 0

Auto Maintenance Page when origin server is not reachable

It will be good to have a maintenance page or custom error page automatically put up when origin server is not reachable e.g. 403, 502, 503 error response. So that user are not just seeing a generic error page which may impact business image.
over 1 year ago in DXP Cloud Platform / Traffic management 3 Future consideration

Exclude the hostnames in manage websites when using PaaS Portal to copy database and blobs between environments

For CMS customers that need to copy database and blobs using PaaS Portal, the environment-specific web hostnames (Admin > Config tab > Manage Websites) become overwritten. Therefore, users wishing to view content in the preproduction system ...
about 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 6 Future consideration

Additional Application for my Instance

I want the ability to deploy an additional code base to run alongside my exisitng Content / Commerce app instances. This would run my deliver app developed in Next.js or other technologies.
about 3 years ago in DXP Cloud Platform 0 Future consideration

Would like to use HTTP/3 at the Cloudflare layer

According to Cloudflare documentation ( https://developers.cloudflare.com/support/network/understanding-cloudflare-http2-and-http3-support/ ) HTTP/3 (uses QUIC) is supported. We would like to have this option.
over 1 year ago in DXP Cloud Platform / Traffic management 2 Investigating

Execute Manually run Scheduled Jobs on the Scheduled Job Server

When a scheduled job is executed on a schedule it is executed on the special Scheduler server instance. When a scheduled job is executed by running it Manually it appears it executes on one of the front end servers. This feedback request is to sug...
3 months ago in DXP Cloud Platform / Traffic management 0 Future consideration

Automatic purging of CloudFlare CDN Cache when content are deleted in Episerver

In Episerver DXP we get a CDN from CloudFlare. Great! If an editor deletes a media file in edit mode, the file can still be cached for hours in the CDN. This could be bad if the content really NEEDS to be removed right away, and the editor is not ...
about 4 years ago in DXP Cloud Platform / Infrastructure mgmt. 2 Future consideration

Feature to export memory dump

Hi Team, In the PAAS portal, we can download database, and logs for any environment. Similarly, can we have an option to download memory dump with time range selection for any environment? Most of the time, the cause of timeout, and other unknow...
7 months ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Support Cloudflare Logpush to Analytics Destinations

Currently, Optimizely only supports Cloudflare's Logpush to Azure as a beta feature. Please consider adding the ability to send the logs to additional analytics destinations such as New Relic, Splunk, Data Dog, and Sumo Logic.
10 months ago in DXP Cloud Platform / Telemetry 0