Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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DXP Cloud Platform

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Ability to smoke-test other sites during deploy (slot domains)

As a CMS developer and QA specialist we want to be able to smoke-test multiple sites so that we can detect potential issues on all our sites during deployment with DXP Cloud Platform to our multi-site CMS platform. When we deploy to PREP/PROD we g...
5 months ago in DXP Cloud Platform / Code deployment 0 Future consideration

Exclude the hostnames in manage websites when using PaaS Portal to copy database and blobs between environments

For CMS customers that need to copy database and blobs using PaaS Portal, the environment-specific web hostnames (Admin > Config tab > Manage Websites) become overwritten. Therefore, users wishing to view content in the preproduction system ...
over 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 6 Future consideration

Additional Application for my Instance

I want the ability to deploy an additional code base to run alongside my exisitng Content / Commerce app instances. This would run my deliver app developed in Next.js or other technologies.
over 3 years ago in DXP Cloud Platform 0 Future consideration

Auto Maintenance Page when origin server is not reachable

It will be good to have a maintenance page or custom error page automatically put up when origin server is not reachable e.g. 403, 502, 503 error response. So that user are not just seeing a generic error page which may impact business image.
over 1 year ago in DXP Cloud Platform / Traffic management 3 Future consideration

Replicate the DXP environment locally using Docker

We are looking into setting up a "DXP like environment" using docker. Looking through the log files in the paasportal, I can se that the website app is turned into a docker image and hosted in an Azure container registry [myenv].azurecr.io. It wou...
11 months ago in DXP Cloud Platform / Infrastructure mgmt. 0

Support or Access to Create Stored Log Queries on Preproduction and Production Environments

As a performance engineer, I need either support or access to create Stored Log Queries on our preproduction and production environments. Currently, we have minimal functionality and rights to create these queries in our staging application insigh...
5 months ago in DXP Cloud Platform / Performance reporting 0 Future consideration

Automatic purging of CloudFlare CDN Cache when content are deleted in Episerver

In Episerver DXP we get a CDN from CloudFlare. Great! If an editor deletes a media file in edit mode, the file can still be cached for hours in the CDN. This could be bad if the content really NEEDS to be removed right away, and the editor is not ...
about 4 years ago in DXP Cloud Platform / Infrastructure mgmt. 2 Future consideration

HSTS on the root domain

We are experiencing some redirection issues we have no control over as they are done in the root domain. http://oldsite.com redirects to https://www.oldsite.com then finally to https://www.newsite.com The redirection should be as follows: http://o...
about 2 years ago in DXP Cloud Platform 7 Future consideration

Customer Feedback on Log Availability & Request for Product Roadmap Update

Hi Opti Team, We are consistently receiving feedback from our customers expressing dissatisfaction with the current availability of logs within our system. For context, we recently received the following response from your support team regarding l...
about 1 month ago in DXP Cloud Platform / Usage reporting 1 Future consideration

Support Cloudflare Logpush to Analytics Destinations

Currently, Optimizely only supports Cloudflare's Logpush to Azure as a beta feature. Please consider adding the ability to send the logs to additional analytics destinations such as New Relic, Splunk, Data Dog, and Sumo Logic.
10 months ago in DXP Cloud Platform / Telemetry 0