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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


DXP Cloud Platform

Showing 73 of 1562

Performs a rolling restart of App Service instances via the PASS portal

Could you please consider to add "Rolling Restarts" option under the "Troubleshoot" section of the PaaS portal, so that we can perform a rolling restart of App Service instances ourselves.
over 2 years ago in DXP Cloud Platform / Code deployment 6 Investigating

Would like to use HTTP/3 at the Cloudflare layer

According to Cloudflare documentation ( ) HTTP/3 (uses QUIC) is supported. We would like to have this option.
11 months ago in DXP Cloud Platform / Traffic management 1 Future consideration

Allow access to Sustainability reporting

Microsoft provides facilities to insight and measurement of sustainability metrics which are available from the platform, as part of sustainability efforts it would be good to have the option to have access to this (a little like appinsights), to ...
3 months ago in DXP Cloud Platform / Telemetry 0 Future consideration

Security: Add additional security on the backbone of the Optimizely Azure Infrastructure

Please consider adding additional value to Enterprise customers by adding additional security measures such as scanning for virus in data at rest: SQL Azure, Blobs, ... For example:
over 1 year ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration

Service API upload path and message storage

Upload path Currently Service API uploads import data to the web app disk. This is first of all problematic in a load balanced server setup. A file can be uploaded to one server but when the commit request is sent, there is no guarantee that it wi...
about 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration

Requesting auto-detection alerts when website content isn’t displaying correctly.

Due to a recent bug with the Optimizely DXP, our company have had occurrences of website content (such as news and press release pages) not showing correctly to all of our visitors. This issue was reported by our web agency Ninetech to your suppor...
about 1 month ago in DXP Cloud Platform / Data management 0

Provide an audit trail for the "Export Database" feature

Can we introduce a way to view by who and when a database bacpac was exported from Paasportal? We might have PII in our CMS database and require an audit trail in case of breaches.
about 1 month ago in DXP Cloud Platform / Infrastructure mgmt. 0

Editing Cloudflare's custom error pages in DXP PaaS portal

In case of issues it's not looking good that the signature of error and challenge pages is Cloudflare. Customers want to control all content that could be served to their visitors. It would be very useful if an DXP administrator could upload or ed...
almost 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Allow creation of Alerts from Application Insights

It would be useful to be able to create custom Azure Alerts from Application Insights for a DXP hosted site, but we can't due to permissions.
10 months ago in DXP Cloud Platform / Telemetry 1 Future consideration

Remove Server Name values from Response Headers on DXP Environments

As a Website Security Analyst, we want to prevent information relating to the server name being leaked on the website via the response headers so that we can prevent attackers from gaining a greater understanding of the environment which our websi...
7 months ago in DXP Cloud Platform / Infrastructure mgmt. 1 Will not implement