Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Additional Template Logic Available

In my form, I have a multi-select dropdown and based on whether the requester has "included" one of the selections or not included that selection, determines whether one field should be showing next or another field should be showing next. Specifi...
over 1 year ago in Content Marketing / Settings + Configuration 1 Future consideration

Restrict design drafts and workflows

Designers need to be able to post drafts for creative review and feedback. Requestors should not be able to see that workflow, feedback or drafts until a draft is shared with them.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Supporting Custom Javascript or some inbuilt functions in the Audience Builder

We would like to be able to perform some minimal data manipulation before matching when creating audiences. Either supporting custom javascript in Audience Builder in the Full Stack version, or accommodating common Javascript or optimizely custom ...
over 2 years ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Filter active audiences on GET Audiences API & Remove an audience

Hi! As an Optimizely editor, it would be nice to be able to remove an audience. Archiving is not enough, as archived audiences are also returned in the GET Audiences API (see https://library.optimizely.com/docs/api/app/v2/index.html#operation/list...
over 2 years ago in Web Experimentation / APIs 4 Future consideration

Improve possibilities to group larger quantities of items under the same node without affecting the URL segment

I want to be able to group content in "buckets" without affecting the URL. Container pages have been used, but this is not ideal since they add a URL segment and we want to try and avoid to remove this by tweaking into some central parts of routin...
about 4 years ago in Content Management / Editing 0 Future consideration

Column filters and reporting based on form variables

Need to define columns to be included in reporting views along with ability to sort every column. Need to add form variables in specific parent columns and allow filter by project type.
over 1 year ago in Content Marketing / Plan 0 Future consideration

Timekeeping

Need to allow team members to add time entries for all work on projects for reporting purposes; would like system to close time entry access at a certain time at the end of each week.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Proofing & Versioning Button - More Prominent

The Pencil icon for Proofing & Versioning seems to get overlooked, often by collaborators needing to review a piece of content. I suggest a more prominent button that includes text so that it is more visible. Bonus to also include a little red...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Unique User Identifier

We need to find an element or variable that we can use to uniquely identify the ContentOne users. The best value would be an email address as this is always completely unique for everyone. However, it can also be something else like a company spec...
over 1 year ago in Content Marketing / Miscellaneous 0 Future consideration

Add notes to campaigns

As a campaign managerI want to be able to add notes at any item of the campaign I am planning and editingSo that I can describe the purpose of the configuration or give context to other editors to reduce the risk of misunderstandings and thus mis-...
almost 6 years ago in Campaign 0 Future consideration