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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Checkout shipping one time shipping address form more customizable

Hi, We noticed that the one time shipping form in the checkout shipping page for Spire is not very flexible. We had 2 clients with special requirements for this form, and we were unable to add fields. Client A: Wanted a new field for his custom ta...
almost 4 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Quick view for products on the PLP

The client I am working with would like quick way for their customers to access product information from the product listing page. This would allow for faster review and adding to cart of products, enhancing the final customer experience and savin...
almost 4 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Category Rule "New Products" which works on a Rolling basis

As an eCommerce Manager, I often want to show "New Products" on the website in a special category, so that Customers an easily see what we have added to the catalog. Today the Category Rules around Product Dates can only be shown around a specific...
almost 4 years ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Allow Optimizely.SDK on list of approved NuGet packages

Allow Optimizely.SDK on list of approved NuGet packages so we can use feature rollouts
almost 4 years ago in Configured Commerce / Technical 0 Planned

Product Compare - Highlight Similarities and Differences

It would be nice to enhance the Product Compare feature a little. AD has a nice feature where you can click a button to Show Similarities or Show Differences. It then highlights those for the customer to quickly see vs having to skim the entire ta...
almost 4 years ago in Configured Commerce / CMS, Spire & Mobius 0 Gathering interest

Integration Jobs Can Be Triggered Externally

Our larger clients have enterprise job scheduling systems for all of their jobs of which InsiteCommerce jobs are only a subset. From the client's perspective, they would like to be able to manage their InsiteCommerce job scheduling from their one ...
almost 4 years ago in Configured Commerce / Integration 0 Gathering interest

Enhance CyberSource Payment Gateway for L3

It would be nice to be able to capture funds with L3 security using the CyberSource payment gateway.
almost 4 years ago in Configured Commerce / Integration 0 Gathering interest

Product Replacement Transition

I have a series of parts that are going to be replaced with new parts. Is there a way in Optimizely that I can have the base items there but not viewable until we sell out of the old part? Say I have part A and part B, once I sell the last part A ...
about 1 month ago in Configured Commerce / Catalog & Assets 1 Investigating

Required pako library (license MIT AND Zlib), which is not listed in the allowedLicenseTypes.json file.

This about following support ticket: https://support.optimizely.com/hc/en-us/requests/1346840 Creating this enhancement request as mentioned in the above ticket We have a requirement to extract the content of multiple PDFs from child products and ...
10 months ago in Configured Commerce / 3rd Party Library Allow Listing 0 Investigating

Allow Image libraries to be copied down from production for Customer who have multiple stage environments

For customers who have multiple environments, Dev, Stage, Prod. currently when you copy down content from Production to the other 2 environments you cannot copy down media. This is a problem and causes us to have to have to spend time manually upd...
almost 2 years ago in Configured Commerce / Technical 0