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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1737 of 1737

Apply Audience Automatically At The Project Level

As an experimenter I would like to be able to have an audience auto populate for an entire project. The bot filtering provided within Optimizely does not exclude additional bots that we need to remove from testing as an organization, and therefore...

Language Manager errors translating for Blocks with Block List properties

I have a block which uses IList<Block> style properties for managing collections of data against the parent block rather than forcing the Content Editor to have to navigate between parent and children in the editor interface. My solution has...
12 months ago in Content Management / Editing 1

Prioritising personalisation experiments

I'm looking at setting up 2 personalisation experiences on the same page (different audiences). I am aware that multiple experiences can be placed within the same campaign and prioritised, however the 2 experiences I am setting up have different m...
3 months ago in Web Experimentation / Experiment Authoring 0

Add to folder and collection on direct library upload

When using the library as a DAM, I often find that I upload files directly into the library UI. On file upload, there's no option currently to assign those files to a folder, or to a collection. They end up in a top level folder then have to be mo...
about 2 months ago in Content Management / Asset Management 0

Allow multiple currency support

It would be a nice add to be able to use 1 revenue event for all currencies. Currently, we need to create 1 event per currency if we want to track revenue accurately. Instead, it would be nice to use 1 revenue event, and specify the currency insid...
over 1 year ago in Experimentation Analytics / Metrics Setup 0 Future consideration

Include "Canceled" as a progress level for a task

We have some tasks that are started but then not needed anymore and we'd like to keep a record of those tasks. We'd like a "Canceled" designation for a Task. Right now we only have "In Progress" or "Complete"
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Convert blocks

As a developer/administrator, I want to be able to convert blocks like I can convert pages so that I can merge blocks resulting in a cleanup of content and less work for our content editors. This isn't a new feature request and has been popular on...
almost 2 years ago in Content Management / Content Manager 0

ODP-Campaign Sync: Increase frequency of sync from once a day to... more than once a day

At this time, ODP-Campaigns integration syncs once a day, can we increase this frequency
11 months ago in Campaign 0

Results pulled via API are frequently multiple days stale.

This leads to us having to make multiple request per experiment in order to get up-to-date data. Various ideas to resolve: Allow users to prime a test's results Call a webhook when results are ready Optimize performance of the results query
over 1 year ago in Experimentation Analytics / APIs 0 Investigating

Editing Cloudflare's custom error pages in DXP PaaS portal

In case of issues it's not looking good that the signature of error and challenge pages is Cloudflare. Customers want to control all content that could be served to their visitors. It would be very useful if an DXP administrator could upload or ed...
over 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration