Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Update Campaign after task completed

I've had to update the campaign for tasks after the task had been completed. In order to update the campaign or sub campaign on a task, you have to un-check the task to remove the completion status. This is an issue because then the completion dat...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Media Image Scroll

We currently dont include media assets in the search INDEX, in order to have INDEXing job run smoothly. Is there a way Optimizely has any separate indexing job that can index only assets separately? This way we can search for the images or assets ...
over 1 year ago in Content Management / Asset Management 0 Future consideration

Ability to add brief template in workflow settings

When creating a workflow it would be good to have the ability to choose a template to associate it with so that when a user creates a new task using that workflow, a briefing template would automatically be added to the brief tab. Currently, the u...
over 1 year ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Show fallback or replacement langage in page tree without have to check in Language Settings.

Give the editor a visual indicator that the page has a fallback or replacement language. Today the editor needs to mouse our the language code to see if a fallback is set. See attachments.
over 1 year ago in Content Management / Multi-language 0 Future consideration

Feature Flag Lifecylcle Analytics

One of my goals as an administrator of feature flags is to understand the lifecycle of our feature flags. When it was created and the various data points for it's rollout. I struggle to maintain the lifespan of our flags without alot of manual work.
about 3 years ago in Feature Experimentation / Feature Flagging Workflows 1 Future consideration

Mandatory campaign template with a default general template selected during campaign creation

The campaign template should be mandatory and a default general campaign template is selected during campaign creation. This is to avoid empty fields in reports as a result of not having campaign template as a required field and users forget to ad...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Unzipping uploaded files

When uploading a zip file (or any other compressed file like a tar file), we'd like the option to unzip this in the folder from the action menu. This would make uploading a bunch of folders and files a lot faster, as you're uploading them compress...
over 1 year ago in Content Management / Asset Management 0 Future consideration

Logic in workflows

We would like the ability to add logic in workflows.
over 1 year ago in Content Marketing / Settings + Configuration 1 Future consideration

Review and approval via email

We would like the ability for our leaders to view content and approve it via email. They would get an email with a copy of the content and be able to approve (not make edits) by clicking a button the email that signifies their completion of their ...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Ability to update the publishing date

We would like to be able to update the publishing date as it's restrictive against SEO efforts where users need to update the publishing date when refreshing content.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration