Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Additional Brand Information

Currently the PIM really only supports brand name. Enhance the product to be able to provide all the other brand information for commerce - such as assigning a Brand Asset (Image), Page Title, Meta Description, Featured Asset (Featured Brand Image...
over 2 years ago in PIM 2 Gathering interest

Episerver Google Analytics - Batch Requests

We have been working through a Google Analytics issue with Episerver (This is Issue #614744). Our problem is that the Google Analytics Widget does not return any data when we have a large number of hostnames configured for the system. These hostna...
almost 3 years ago in Content Management / Technical 0 Investigating

Reject an Order

If a Buyer1 places an order, it kicks off to the Approver to approve the order. What if the Approver wants to reject the order for some reason? There needs to be a way to reject and add comments.
over 3 years ago in Configured Commerce / Orders & Payment 1 Gathering interest

Email Analytics

It would be nice to be able to see analytics around marketing emails sent from Insite. What is the open rate? What is the click through rate? If you wanted to try a new subject line to see which email had a better open rate, right now you couldn't...
over 3 years ago in Commerce Analytics 0 Gathering interest

Azure Queue / Service Bus for Message Handling

CDN logs are exposed to us via SAS URI with read Permissions. However if Episerver could consider exposing the Azure Queue / Service Bus that will be a complete solution that helps us consume the logs from Queue., instead of designing a solution f...
over 3 years ago in DXP Cloud Platform / Telemetry 1 Future consideration

As an editor, I'd like to see where my content blocks are used in the Catalog.

Currently, if we author a block within the catalog but then go to make edits to that block we often see "this block isn't used anywhere" but that is false. It would be helpful to know all the placements within the catalog.
over 3 years ago in Content Management / Content Manager 0

Support SVG

Support SVG's. E.g. https://world.episerver.com/blogs/Ben-McKernan/Dates/2015/7/supporting-svg-images/
over 3 years ago in Content Management / Technical 1 Future consideration

A more competitive price for the CMS license

As a customer I want to be able to pay a price to use the product that is reasonable and competitive compared to similar products so that I can choose Episerver CMS as platform instead of alternatives like Umbraco or Wordpress. Money I spend on li...
over 3 years ago in Content Management 2 Future consideration

Sort In Review Tasks

As an approver I want to sort my 'In Review' tasks So that I can manage my approvals more efficiently. The outcome is the ability to change the sort order would allow us greater control and further ability to prioritise our approvals,
almost 4 years ago in Content Management / Collaboration & Approval 1 Future consideration

Project related tasks separate from standard tasks

As a CMS user I want project items to go through workflow as separate tasks to standard workflow tasks So that I can better manage my publishing workflows for specific projects separately to my BAU tasks. The outcome is that Project items appear...
almost 4 years ago in Content Management / Collaboration & Approval 0 Future consideration