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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 18

Option to remove percentage roll out for simpler flag management

We are exploring using Optimizely to manage critically important feature flags. Sometimes, a flag needs to be turned off instantly, out of hours or by Ops personnel eg in the event of an outage of service. In these instances, we want increased con...
over 1 year ago in Feature Experimentation / Feature Flagging Workflows 0 Future consideration

Grouped metrics using previously built events

Requesting a feature to build events that group existing events (Event 1 and Event 2 both fire, then Event Group fires, elseif either Event 1 or Event 2 does not fire, Event Group does not fire.)
over 1 year ago in Experimentation Analytics / Metrics Setup 0 Future consideration

Need a separate mobile web banner that replaces the responsive when it hits mobile

We need a mobile web banner that is not just the responsive banner we currently have. The responsive banner limits us to what we can do on the mobile website for promotions. If we had a specific mobile banner then when we update the regular one we...
over 1 year ago in Content Management 0 Future consideration

Display Future Steps on Board View Card

For the new display card that shows up for a task, we love how you can turn on or off details (to customize the card appearance). One thing we would love is the ability to see current step as well as 1-2 future steps. Could these be display option...
over 1 year ago in Content Marketing / Plan 0 Future consideration

New Results Page Layout

Sharing on behalf of a customer (Simon Born of Real Digital Services GmbH) "This is a short feedback on the new layout of the Results page. While I understand the approach to make visible the prioritization of the primary metric versus the others ...
over 1 year ago in Feature Experimentation / Other 0 Future consideration

Grouping of notifications for same requests

The amount of notifications/emails from the system is a bit overwhelming. I understand that we can turn them off completely but it would also be helpful if, at least on the app side, notifications were rolled up to whatever is the most recent. As ...
almost 2 years ago in Content Marketing / Notifications 0 Future consideration

Consolidated Request Routing Rules

We currently have to set multiple individual routing rules for the same templates. Ideally, we should have 1 routing rule set for each template and be able to include rule sets, and/or logic, and designate multiple options for a field depending on...
almost 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Owner field for templates/multiple user fields

There should be a user field option that is able to populate based on CMP users and can designate as 1 user, team, or multiple. For example, we have a campaign owner field and instead of having an open text field, and we'd like to set that as one ...
almost 2 years ago in Content Marketing 0 Future consideration