Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Web Experimentation

Showing 29 of 1716

Add support for modern image formats like WebP/AVIF

As an experiment author, I want to be able to upload images to experiments that are high quality, have low file sizes, and support transparency. By supporting modern image file formats such as WebP or AVIF in the visual editor, users would be able...
12 months ago in Web Experimentation / Experiment Authoring 1 Future consideration

Add column for stat sig

In my role as a Digital Marketing Manager overseeing experimentation, I aim to introduce a new column to the experiment overview, displaying the statistical significance percentage of the primary metric. This addition is anticipated to provide a m...
about 1 year ago in Web Experimentation / Experiment Authoring 1 Future consideration

Update the "Device" audience condition to either work with iPads or accurately reflect that iPads cannot be targeted using the "Device" audience condition.

Issue As an experiment engineer, I constantly need to explain that even though Optimizely offers an out-of-the-box solution to create audience conditions that would either include or exclude iPads in experiments, creating an audience condition usi...
about 1 year ago in Web Experimentation / Targeting 1 Future consideration

MAB traffic should be reset when cloning a MAB experiment

Currently, when cloning a MAB experiment, the traffic distribution among variations will be cloned as it is in the moment of cloning. As MAB experiments do not have an option to edit the traffic distribution because of their nature, the cloned exp...
about 1 year ago in Web Experimentation / Project / Account Configuration / Settings 0 Future consideration

Add option to control JPG quality when uploading an image (currently it auto-compresses JPGs)

From the customer: I just noticed that when I upload a JPG image in an "Image upload" field in an extension, the image gets re-compressed (optimized). This is a great feature, but I would like to know is there a way to switch that off / circumvent...
about 1 year ago in Web Experimentation / Other / Project / Account Configuration / Settings 0 Future consideration

Global holdout group

The ability to set up hold-out groups, which would allow users to separate a percentage of their user base and exclude them from any experiments or feature launches. This feature would enable users to assess the long-term impact of all cumulative ...
over 1 year ago in Web Experimentation / Project / Account Configuration / Settings  / Targeting 0 Future consideration

Add Collaborators API

I'd like to suggest opening up a collaborators API to allow for the management of internal user/collaborator accounts via API calls
over 1 year ago in Web Experimentation / APIs 1 Already exists

Fetch API's list used in project

Is there any better option by which we can get the list of API’s used in our project, so that we can fetch all the API's used.
over 1 year ago in Web Experimentation / Other 2 Already exists

Add an internal description field for extensions

A customer suggested the following feature: It would be helpful to add an internal description field for Extensions. In the Extension's settings, there is a description field. However, that field should contain no more than a single line of text b...
almost 2 years ago in Web Experimentation / Experiment Authoring 0 Future consideration

Replace "delete" with "archive" for an experiment in REST API doc

I'd like to suggest replacing "delete" with "archive" on that page as this request doesn't delete experiment, just archives it and it's confusing for the customers. https://docs.developers.optimizely.com/experimentation/v3.1.0-full-stack/reference...
almost 2 years ago in Web Experimentation / APIs 0 Investigating