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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Web Experimentation

Showing 19 of 1078

Less clicking around in the Visual Editor, enable scrolling behaviour by default!

Hi! It would be nice to be able to scroll within the Visual Editor without having to enable "Interactive Mode". It's not like scrolling while "Interactive Mode" is disabled is reserved for another functionality, so why not have scrolling available...
about 1 year ago in Web Experimentation / Experiment Authoring 2 Future consideration

Add a column "ID" to the "Audiences"-overview of a Project (and/or its detailed view)

Hi! As an Optimizely editor, I would like to be able to see the identifier of audiences in the "Audiences"-overview so that I can copy that value and use it in the query parameters to force/impersonate myself as a specific audience member, which w...
about 1 year ago in Web Experimentation / Developer Experience / Experiment Authoring 4 Investigating

Filter active audiences on GET Audiences API & Remove an audience

Hi! As an Optimizely editor, it would be nice to be able to remove an audience. Archiving is not enough, as archived audiences are also returned in the GET Audiences API (see https://library.optimizely.com/docs/api/app/v2/index.html#operation/list...
about 1 year ago in Web Experimentation / APIs 2 Future consideration

Add description to archived experiment

Vodafone Ziggo - We visit our archived experiments often, and it is difficult to understand why certain experiments were built. in order to find out, you have to go into results and edit the experiment, and do some research. It would be helpful if...
8 months ago in Web Experimentation / Other 1 Planned

While adding audience condition in code mode, add error message if syntax is wrong

In Web and Full Stack, if you add an audience condition via the code mode, and you do not add the "and" at the beginning, the audience cannot be saved, but no error message is generated, so it is not clear what is happening. Please add an error me...
8 months ago in Web Experimentation / Developer Experience / Experiment Authoring 0 Future consideration

REST API to pull the page usage data

Stepstone wishes to create a batch process to pull the Page usage info and create a dashboard in Power BI.
9 months ago in Web Experimentation / APIs 0 Already exists

Bulk archiving

Provide the ability to bulk archive pages, metrics, experiments, etc that are no longer in active use or that have otherwise been selected to help improve snippet speed.
10 months ago in Web Experimentation / Experiment Authoring / Performance 0 Future consideration

Consider turning on Auto Minify on CloudFlare to decrease blocking time

Our pages are being marked as having extremely slow loading times and having high blocking. As a result, Google PageSpeed Insights views our pages as a "bad experience" for the user. While we work on optimizing, if the Auto Minify feature were tur...
11 months ago in Web Experimentation / Other 0

Moving Full blocks of content in the WYSIWYG editor is painful!

When we want to reposition full blocks of content on a web-page, it's hit-and-miss whether the content renders correctly. In particular, the padding and colour schemes don't always transfer correctly
about 1 year ago in Web Experimentation / Experiment Authoring / Other 0 Future consideration