Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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DXP Cloud Platform

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Clear CDN Cache Added To API / Powershell

Common deployment pattern within the DXP when using Azure Devops or another CI/CD system. Deploy package Clear CDN in Pass Portal Ideally having to manually login to do this step shouldn't be required. Can we get the CDN clearing added to https://...
about 4 years ago in DXP Cloud Platform / Infrastructure mgmt. 10 Future consideration

Ability to smoke-test other sites during deploy (slot domains)

As a CMS developer and QA specialist we want to be able to smoke-test multiple sites so that we can detect potential issues on all our sites during deployment with DXP Cloud Platform to our multi-site CMS platform. When we deploy to PREP/PROD we g...
3 months ago in DXP Cloud Platform / Code deployment 0

Execute Manually run Scheduled Jobs on the Scheduled Job Server

When a scheduled job is executed on a schedule it is executed on the special Scheduler server instance. When a scheduled job is executed by running it Manually it appears it executes on one of the front end servers. This feedback request is to sug...
about 1 month ago in DXP Cloud Platform / Traffic management 0

Clearing a single URL from the CDN cache

We would like the ability to clear a single URL in the CDN cache. When images and documents are replaced in globalassets it takes up to 12 hours until the correct file is available. While a work around of clearing all the cache is available, that ...
about 4 years ago in DXP Cloud Platform / Infrastructure mgmt. 11 Future consideration

Support or Access to Create Stored Log Queries on Preproduction and Production Environments

As a performance engineer, I need either support or access to create Stored Log Queries on our preproduction and production environments. Currently, we have minimal functionality and rights to create these queries in our staging application insigh...
3 months ago in DXP Cloud Platform / Performance reporting 0

Allow creation of Alerts from Application Insights

It would be useful to be able to create custom Azure Alerts from Application Insights for a DXP hosted site, but we can't due to permissions.
over 1 year ago in DXP Cloud Platform / Telemetry 2 Future consideration

DXP ability to amend app service access restrictions

To restrict environments by IP requires implementing something via code: https://docs.developers.optimizely.com/digital-experience-platform/docs/restricting-environment-access This is cumbersome, especially for IP ranges. In addition it's not poss...
about 1 month ago in DXP Cloud Platform / Infrastructure mgmt. 0

PaasPortal feature to enable site maintenance mode

A control/button in the Paasportal to set the site into maintenance mode. Currently we can only enable maintenance mode with a deployment - which we might not want to do.
over 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Auto Maintenance Page when origin server is not reachable

It will be good to have a maintenance page or custom error page automatically put up when origin server is not reachable e.g. 403, 502, 503 error response. So that user are not just seeing a generic error page which may impact business image.
about 1 year ago in DXP Cloud Platform / Traffic management 3 Future consideration

Performs a rolling restart of App Service instances via the PASS portal

Could you please consider to add "Rolling Restarts" option under the "Troubleshoot" section of the PaaS portal, so that we can perform a rolling restart of App Service instances ourselves.
over 3 years ago in DXP Cloud Platform / Code deployment 8 Already exists