Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Campaign

Showing 27

Counter for Subject Line

we would like to have a counter for our subject line. when the subject line exceeds 50 letters/signs there should be a red warning, similiar to the one of the paragraphs. there should also be the possibility to automatically shorten the subject li...
9 months ago in Campaign 0 Future consideration

Restore deleted mailings and mailing templates

As a campaign user, I would like to be able to restore deleted mailings and mailing templates without contacting support
over 1 year ago in Campaign 0 Future consideration

2FA for login to Optimizely Campaign

As a User I would like to enable two-factor authentication for login to Optimizely Campaign to increase account security.
about 3 years ago in Campaign 0 Future consideration

Allow unsubscribe of selected recipient in recipient overview

Currently it is possible to unsubscribe multiple recipients via the cleanup feature. But it should be possible to do that for a single recipient in the overview directly.
over 1 year ago in Campaign 0 Future consideration

Version Control for transactional mailings

As a product owner I need to control, verify and possibly revert changes to mailings in my business operations workflows. This should include: when a change was made and by which user, with a comment option to include internal ticket references et...
over 1 year ago in Campaign 0 Future consideration

webhook for automated opens

As a marketeer I want to receive a webhok for automated opens, because I want to analyse the follwoing: Why don't I receive any opens from this recipients? Is it realy an inactive reader? How is the share of users having some sort of privacy prote...
over 1 year ago in Campaign 0 Future consideration

Add notes to campaigns

As a campaign managerI want to be able to add notes at any item of the campaign I am planning and editingSo that I can describe the purpose of the configuration or give context to other editors to reduce the risk of misunderstandings and thus mis-...
over 5 years ago in Campaign 0 Future consideration

The use of ICS Files as invitation links within Emails, when the file upload of campaign is used.

When uploading an image to the attachment section of Campaign, it is possible, to get the URL of the image on Campaign's server.When uploading a file like ics or pdf to the attachment section of Campaign, it is not possible, to get the URL of the ...
almost 3 years ago in Campaign 0 Future consideration

Create mailing directly in Marketing Automation editor

As a Marketer I want to be able to create a message/mailing directly in the Marketing Automation editor so that I have similar UX workflow as in Smart Campaigns. This would comply much better the actual workflow a user has when creating an Automat...
about 6 years ago in Campaign 0 Future consideration

DAM integration for Campaign

As an campaign editor, I want to use my current digital asset management tool to manage the image content in the campaign editing process. Therefore Campaign should allow integration with DAM solutions (e.g. Canto, Fotoware, Brandfolder etc.).
almost 6 years ago in Campaign 0 Future consideration