Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Analytics of social media posts

Would be great to be able to capture analytics on social media posts similar to Hootsuite.
6 months ago in Content Marketing / Analytics 0 Future consideration

Send notification when new user is created

Send notification to administrator or admin group when Guest user creation is used
over 3 years ago in Product Recommendations / Technical 1 Future consideration

Bounce/exit metrics in Optimizely Full Stack

Bounce and exit rate are key metrics for our business, as they often reach statistical significance and are crucial for us as an indication of experiment performance. At present, these metrics are only available in the Optimizely Web product and n...
over 2 years ago in Feature Experimentation / Other 1 Future consideration

Allow results metrics to measure conversions per session

Optimizely FX customers should have the option to be able to measure their conversions (and revenue) against the number of user sessions, rather than just against unique visitors. This could potentially work similarly to how Personalization Campai...
12 months ago in Feature Experimentation / Project / Account Configuration / Settings 1 Future consideration

Support SVG

Support SVG's. E.g. https://world.episerver.com/blogs/Ben-McKernan/Dates/2015/7/supporting-svg-images/
almost 4 years ago in Content Management / Technical 1 Future consideration

Enable Brotli compression in Cloudflare

Brotli is a state of the art lossless compression format, supported by all major browsers. It is capable of achieving considerably better compression ratios than the ubiquitous gzip, and is rapidly gaining in popularity. It is supported out of the...
almost 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Honeypot

There should be a honeypot field to prevent spam submissions without captcha.
almost 3 years ago in Content Management / Forms 0 Future consideration

Requests and Campaigns on Board View

In Task board Plan view, you cannot view Work Requests. Viewing WRQs would be helpful because then we could plan/prioritize work that has not been built out yet, or view larger projects as a whole (rather than only the specific deliverables). We w...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Add experiment metadata (human readible experiment name, variation name, event name, etc) in E3

Add experiment metadata (start/finish date, etc) to E3. These can be accessed via our REST API but this would reduce the friction points of building dashboards using the E3 data.
almost 3 years ago in Experimentation Analytics 0 Future consideration

Enable to save KQL queries and workbooks in Azure portal

I know, that direct access to PREPROD and PROD environments is not fully supported. I can still access PROD Application Insights in Azure portal but I'm wondering why it's not possible to save queries nor create workbooks?! We have logs in Applica...
6 months ago in DXP Cloud Platform / Telemetry 0 Future consideration