Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Automatically Add Requesters as Task Watchers

When a request is approved and a task is created from the request, we want to keep the original requester informed of the process. While they can view the task via "related activities" in the request, it would be great if they were also added as a...
about 2 years ago in Content Marketing / Requests 0 Future consideration

Archive Unused Rules (vs deleting them)

From a customer: The options are only to “Move To Top, Duplicate or Delete”. One does not necessarily want to delete past rules, in case one wants to re-use them or use them to duplicate them to create a slightly different rule etc. Therefore, the...
over 1 year ago in Feature Experimentation / Feature Flagging Workflows 0 Future consideration

Copy & Paste Images into the Editor

Our marketing team often briefs the Graphic Design team by annotating screenshots, and then copying and pasting the screenshot into the brief. This currently doesn't work in the CMP as Local Image Paste has been disabled. Is this something that ca...
over 1 year ago in Content Marketing / Plan 1 Future consideration

Step due dates to start from previous step date (not today's date)

When building multiple steps with due dates, it's a bit frustrating that the due date selector always defaults back to TODAY's date. Because the due dates need to be chronological, it would be helpful if the step due date defaulted to the PREVIOUS...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Version control in the message edit view

As a campaign user, I would like to be able to redo/undo the changes in message edit view
about 2 years ago in Campaign 0 Future consideration

Add Events to Milestones

Currently only Tasks can be added to Milestones, but we also need Events to be added to Milestones
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

As a developer I would like to be able to save Application Insights log queries

No description provided
about 3 years ago in DXP Cloud Platform / Telemetry 0 Future consideration

ODP Currency selections not possible

Our site is multi-currency: USD, EUR, GBP, CAD and PTS (which indicates loyalty points). Currently, it's using PTS orders (which start at 1,000) as $ so it's showing a user redeeming for 2k points as having an order value of $2,000. If there was a...
3 months ago in Data Platform App 1 Future consideration

Time tracker for activities

Recommend a feature that can track how many minutes it takes to complete a step or a task. For example, the minutes it takes to write an article or create an image.
about 1 year ago in Content Marketing / Analytics 0 Future consideration

Allow deletion of identifiers via API

Deletion of identifiers from the customer should be possible via API. I have the following use cases in mind. Anonymize old customer who have requested their account to be deleted. We cannot make the customer anonymous if we cannot clean up their ...
4 months ago in Data Platform App 0 Future consideration