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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Management

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Need help with Content Delivery API v3 to get latest version of the page and it's child component in one call.

Hi Team, I am working on headless CMS structure where Front End is driven by nextJS, facing some issue while rendering the preview for Page and it's child component. Here is the case where I am facing the issue. When I am calling below API https:/...
about 1 year ago in Content Management / APIs 0

No error display when form submit not successful

We want to use Marketing automative Salesforce connector for Optimizely CMS(Customer Management System) form to connect with our Salesforce platform. But we find out there are no submission failure show up on CMS interface, only recording the subm...
3 months ago in Content Management / Forms 0

Add the ability to retrieve IP Addresses for an environment by API

We have a client requirement that is to automatically update an IP Allowlist for a third-party system that will be consumed by Optimizely CMS. The intention is to access a third party system using an API-Key within a header, however to ensure the ...
6 months ago in Content Management / Technical 0

Add customizable reporting framework to CMS 12

As a developer I want to create custom reports (like in CMS pre-v12). Then I want them listed on the Reports tab so users (with proper access rights) can be viewed or downloaded.
almost 3 years ago in Content Management / Reporting 0

Enable "Search" field on ContentReference and ContentArea pickers

When you click "Add content" on a ContentArea or ContentReference, you can select an item from an item tree. This is not always comfortable, especially when the page tree has a large number of eligible items. It would be good to have a Search fiel...
9 months ago in Content Management / Asset Management 0

Reporting on usage of key CMS features: AB testing, Projects, visitor groups etc

I would love to be able to see in the system whether my customers are leveraging these types of very useful functions in the CMS so that if they are not used, or perhaps underused, I can raise this at future check in calls to increase adoption of ...
about 2 years ago in Content Management / Reporting 0

Overview of Audience groups and where they're used

Requirement: We are currently implementing the personalization on basis of combination of different Audiences using the Azure groups with their respective roles in Optimizely. It is required that certain pages/blocks need to show for some groups a...
3 months ago in Content Management / Content Manager 0

Search and replace utility

Our CMS authors need a built-in reporting tool that will list all pages, blocks and documents that contain a specific keyword (In strings, xhtmlStrings or external links). Ideally this would allow replacement of the text with another term in pages...
almost 2 years ago in Content Management / Reporting 2 Future consideration

LanguageManager - Allow deletion of catalog item language branches

For CMS pages and blocks, it is possible to delete a whole language branch using the language manager. However, attempting to do this for catalog items in commerce will give the following error: EPiServer.Labs.LanguageManager.Controllers.LanguageM...
almost 2 years ago in Content Management / Multi-language 0 Future consideration

Mobile friendly editor

I'd like to suggest that the editing/publishing backend of the Optimizely CMS be a little more mobile-friendly. As a website administrator, I want to be able to make minor edits and publish from my mobile device. Often after hours or when I’m away...
almost 2 years ago in Content Management / Content Manager 1