Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Management

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Search and replace utility

Our CMS authors need a built-in reporting tool that will list all pages, blocks and documents that contain a specific keyword (In strings, xhtmlStrings or external links). Ideally this would allow replacement of the text with another term in pages...
about 1 year ago in Content Management / Reporting 2 Future consideration

Better reporting functionality in CMS

Admin section (reports) good headlines/titles but functionality not good for broken links I want the ability to export to excel, or to be able to sort the list or update the list. I can’t configure or mark what has been checked and would like e.g....
almost 5 years ago in Content Management / Reporting 0 Future consideration

When loading files (like images, csv, xls), optimizely scan virus of it

Content editor can upload files which contains viruses. Could optimizely automatically ensure that files are virus free. Or customer could add own virus scanning method to that process.
2 months ago in Content Management / Asset Management 0

Title missing on images in the Text editing fields

The mouse-over titles are missing in images added in the Text editing fields. This is a normal feature on all CMS:s so it's strange that I can't see it. This would help me make more accessible web content.
over 4 years ago in Content Management / Editing 1 Future consideration

Mobile friendly editor

I'd like to suggest that the editing/publishing backend of the Optimizely CMS be a little more mobile-friendly. As a website administrator, I want to be able to make minor edits and publish from my mobile device. Often after hours or when I’m away...
about 1 year ago in Content Management / Content Manager 1

Link Validation job use HTTP HEAD and report working external links as broken

The Optimizely CMS link validation job validates both internal and external links. External links are validating using a HTTP HEAD request, but a lot of websites (including world.optimizely.com) do not respond to HEAD requests and are because of t...
about 1 year ago in Content Management / Technical 0

Set a default time zone for date/time editing

Currently in the CMS, time/date pickers are associated to the editors local time. This is problematic, because we have editors all over the US. Entering in time/date information incorrectly will lead to our event registration announcements display...
over 1 year ago in Content Management / Editing 0

Enable edit of content reference and url properties in cms 12

As an editor I want to be able to edit content references and urls so that i can identify where the property was pointing originally and not have to find a piece of content based only on its name
over 1 year ago in Content Management / Editing 0

IP Range criteria for IPv6

When creating audience criteria I would like to add an IP Range criteria for IPv6. Today it is only possible for IPv4.
5 months ago in Content Management / Personalization 0

Audit Content

As a group of content management users we have a number of needs to audit our content including the abilities to: Assign review groups of users to pages Assign a review date and frequency of review Email alerts Reminder emails Report of overdue to...
over 3 years ago in Content Management / Content Manager 0 Future consideration