Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Management

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Add the ability to retrieve IP Addresses for an environment by API

We have a client requirement that is to automatically update an IP Allowlist for a third-party system that will be consumed by Optimizely CMS. The intention is to access a third party system using an API-Key within a header, however to ensure the ...
5 months ago in Content Management / Technical 0

CMS 12 removed the fallback language in content area UI

In our solution, we have 31 different languages, and thus a lot of language fallbacks both for pages and blocks. In CMS 11, we could easily spot the blocks in a content area that were a fallback, it would be a slightly darker grey and also had the...
11 months ago in Content Management / Multi-language 0

Improve user experience for editors when searching for Pages when multi-site

As an editor, when searching in the Pages gadget, results from all sites are shown. Add a label to indicate what site the result is from. It's possible multiple sites have the same named content. i.e. 'Blog' So it would be ideal to see:Blog [Sit...
over 1 year ago in Content Management / Multi-site 0 Future consideration

CMS 12 Admin UI request - sorting & searching Visitor Groups

In CMS 11, Visitor Groups were sorted alphabetically. Now with CMS 12, the list of Visitor Groups are all "mixed up" and it's hard to maintain when you have +100 of them. Please add sort and search to this part of the administration user interface...
over 1 year ago in Content Management / Content Manager 0 Future consideration

Better reporting functionality in CMS

Admin section (reports) good headlines/titles but functionality not good for broken links I want the ability to export to excel, or to be able to sort the list or update the list. I can’t configure or mark what has been checked and would like e.g....
over 5 years ago in Content Management / Reporting 0 Future consideration

Possibility to turn off Sticky Tag

In one of the latest upgrades the concept of the Sticky Tag was introduced in the editor view. This basically means that when going back to a previously edited page or block, the tab that was open when leaving will be opened again. At this moment ...
almost 3 years ago in Content Management / Editing 0

Optimizely CMS page preview needs multiple visitor-groups

Hello, i'm missing the possibility to select multiple visitor-groups in the preview-mode of a page. You can only select one: We often have the use-case that a block is only visible for desktop users and this block has also personalizations, so con...
over 3 years ago in Content Management / Technical 0

Multiple content paths in export feature

As an admin in the Optimizely, I would like multiple pages from different content paths to be exported and imported into another Optimizely environment. Currently to export 5 pages from different content paths makes a user to export and import the...
over 1 year ago in Content Management / Content Manager 0

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3 months ago in Content Management 0

Make "Additional properties" section optional when creating content

Currently non-required properties are listed under a section called "Additional properties" when creating content. This gives users the impression that those properties should be filled out before clicking the "Create" button. This is particularly...
over 1 year ago in Content Management / Editing 2 Future consideration