Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Auto-complete step if Assignee does not act on it

When a step has an Assignee and Due Date assigned, would be great to be able to configure in the workflow for a step to auto-complete if the assignee does not act on it within a certain time (i.e.: 48 or 24 hours). This would benefit the workflow ...
11 months ago in Content Management / Content Manager 0 Future consideration

Method to return if user is bucketed into an experiment

Create a method that returns a boolean to check if a user is in an experiment or not. Something similar to isFeatureEnabled, but for the whole experiment (for server side SDKs). I know that it could be built with some code, but having a simple isI...
about 1 year ago in Feature Experimentation / SDKs & Agent 1 Future consideration

Reports in CMS (12.18), use full width for result set.

Should be no need to breaking the broken link over five lines when there are so much space to use. So my suggestion is to use more width on the result grid to make the result more readable.
about 1 year ago in Content Management / Reporting 0 Future consideration

Custom Message for Sharing

When sharing assets or tasks, including a custom message written by the sender can help provide context to the recipient.
about 1 year ago in Content Marketing / Miscellaneous 1 Future consideration

Using standard "off" variation multiple times.

This feedback is on behalf of Vistaprint. - Mauricio Acebal and Lukas Vermeer. This feedback is related to the special treatment of the standard "Off" variation. Vistaprint are happy they are capable of turning off a variation without changing tra...
about 1 year ago in Feature Experimentation / Feature Flagging Workflows 0 Future consideration

More intuitive design for managing features

I would like to add a few suggestions on behalf of Busra from Mural regarding a more intuitive design for managing features in our legacy platform: Have radio buttons instead of the "Status" drop-down menu on the Features tab Should not be able to...
over 1 year ago in Feature Experimentation / Feature Flagging Workflows 1 Future consideration

Allow Add/Remove actions on task-level workflow edits

We'd like to be able to make updates to add/remove workflow step actions from directly on a task when editing a workflow.
almost 2 years ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Expose the Account ID that has been used to authenticate Salesforce

We really need the Account ID visible on the front-end so that if another admin team member needed to make any adjustments or we had connection issues, they'd be able to troubleshoot effectively. A user recently tried to integrate but CMP auto aut...
almost 2 years ago in Content Marketing / Integrations 0 Future consideration

Allow a singular, remaining sub-step to become the main step by retaining all its information

I noticed that if I have multiple sub-steps within a step and need to remove all but one, the remaining sub-step's information (step name, description) doesn't convert into a main step. Instead, the main step's original name stays the same, and th...
almost 2 years ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Owner field for templates/multiple user fields

There should be a user field option that is able to populate based on CMP users and can designate as 1 user, team, or multiple. For example, we have a campaign owner field and instead of having an open text field, and we'd like to set that as one ...
almost 2 years ago in Content Marketing 0 Future consideration