Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Notifications

Showing 27 of 1573

Grouping of notifications for same requests

The amount of notifications/emails from the system is a bit overwhelming. I understand that we can turn them off completely but it would also be helpful if, at least on the app side, notifications were rolled up to whatever is the most recent. As ...
over 1 year ago in Content Marketing / Notifications 0 Future consideration

Custom In-App Notifications

I'd like to create an in-app notification for our instance reminding all users to complete their mandated fields.
over 1 year ago in Content Marketing / Notifications 0 Future consideration

Additional Notifications in External Systems (Slack, Teams)

Currently, we allow the Direct and Assignee notifications for external systems, like Slack. The customer wants to receive all the notifications like start date, marketing work request status change, new task comment, due date change, and upcoming ...
almost 2 years ago in Content Marketing / Notifications 0 Future consideration

Send Push Notification/Nudge to Assignees

Is it possible to send push notifications/reminders to the assignees or is it only done automatically by the system and depends on the individual settings? for example, I click on the step in the workflow and send a push notification. it would be ...
almost 2 years ago in Content Marketing / Notifications 0 Future consideration

Task Creator Notifications

In our org, the task creator is responsible for driving the task to completion, but they may not be part of the workflow, and so are not considered an assignee. It would be great if we could choose a set of notifications for the task creator, as y...
about 2 years ago in Content Marketing / Notifications 0 Future consideration

More Descriptive Notification Messaging

Currently, when changes are made to work requests, for example changing the priority level, etc., the notification message just reads ‘The requester has made changes to the request….’ If it could be changed to something with more description/infor...
about 2 years ago in Content Marketing / Notifications 0 Future consideration

Clarify Step Assignment Notification

The email that goes out when someone is assigned to a step says, "You are assigned to [step], and it requires your action." This is often misleading as the step due date is in the future and others have work to do first. I think the wording should...
about 2 years ago in Content Marketing / Notifications 0 Future consideration